If you are fortunate enough to get an appointment and see a GP, then the service is usually ok, depending on which GP you get. However, what is completely unacceptable is that you cannot get a pre bookable appointment for over 3.5 weeks nor a telephone consultation for over 2 weeks. The receptionist decides whether you are urgent when you have to ring up at 8am (which means you have to divulge sensitive and personal information to a non medically qualified stranger over the phone) and then to be told by the non medically qualified receptionist they don't consider it urgent is really frustrating, particularly when you are poorly. You are put under pressure to accept inferior appointments with nurses at other practices ( accept this appointment within in 10 seconds or lose it) . Don't even bother ringing up to see a GP if its after 8am, you've got no chance. This appallingly inadequate system must leave many patients with no option other than to clog up the walk in centre or A&E. Just make sure you tell them you are there because your GP's receptionist says you are not urgent or worthy of an appointment for almost a month. I don't know how a practice with 10000 patients can operate such an inept system.
Original Comment Report...

Prescriptions are diabolical 3 months in a row I have ordered my CD medication they told me for normal meds 48 hrs for CD it's 72 hours The last 3 months I have ordered my CD medication from them on a Monday so should have them by the Wednesday not never happens thay shut all day Thursday the only doc who signs CD scripts is off on wrfnes day (That's what thay told me)So I have been running out of the CD each month Now I have rang up frustrated trying to find out why it keeps happening then I find a letter throw my door his post throwing me out of there practice for being abusive when I was just trying to find out why I have to chase up my.persiption every time I put it in That cut you off half way throw what your saying do not lissen that is when you can get throw to them on the phone If you don't need medication use them if you need to see a doctor don't if you need medication don't use them there useless
Original Comment Report...