Although I am not a patient here, I am the father of one. Because I am worried that he does not receive the kind of professional care that I do (in Newcastle) I have written to both his GP and the Practice Manager. Neither even responded. If that is their general attitude they shouldn't even be there.

This clinic continues to rapidly go down hill. One senior nurse told me that they can’t get decent GPs to stay! I have been put on medication which makes me worse. As a type 1 diabetic, I now have uncontrolled high blood pressure for many weeks. This is thanks to my messages being ignored to be put on my old medication, which controlled my bp. Dangerous irresponsible advice to suddenly stop taking addictive anti seizure meds, and ssri, instead of tapering! Negligence. If I didn’t have a biomedical background, I would certainly have had a stroke or worse.

Terrible. Never any appointments even when your 2nd in the queue at 8am. 2 weeks wait for important blood tests, constantly feel fobbed off and not tested for things just told whats wrong with tests.