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| Name | The Galleries Health Centre: Sunderland GP Alliance | ||||||
| Address | Health Centre The Galleries Washington Centre Sunderland NE38 7NQ | ||||||
| Phone | 01915438807 | ||||||
| Fax | 01915437830 | ||||||
| Website | http://www.sunderlandgpal | ||||||
| Rating |  48 Reviews | ||||||
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| CCG | NHS Sunderland CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| GP Information |
| The Galleries Health Centre: Sunderland GP Alliance is a GP Practice in Sunderland and provides a list of services listed below if available. This GP practice has 48 reviews with a rating of 2.7 out of 5. |
| Day | Opening Times | |||
| Mon | 08:00-18:00 | |||
| Tue | 08:00-18:00 | |||
| Wed | 08:00-18:00 | |||
| Thu | 08:00-18:00 | |||
| Fri | 08:00-18:00 | |||
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Galleries Health Centre: Sunderland GP Alliance is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,216 individuals have been screened out of a possible 1,772 eligible people.A total of 68.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 202 people to hit the required 80% screening target. | 1,216 |
| Cervical Screening Ages 50 to 64 | 664 individuals have been screened out of a possible 901 eligible people.A total of 73.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 57 people to hit the required 80% screening target. | 664 |
| Overall number of GP appointments | 3,990 Number of appointments in Aug 2023 from a practice list size of 10,421 patients | 3,990 |
| Face to face appointments | 2,699 Face to Face appointments in Aug 2023 which is 67.6% of the total number of appointments. | 2,699 |
| Home Visits | 3 Home Visits in Aug 2023 which is 0.1% of the total number of appointments. | 3 |
| Telephone appointments | 1,287 Telephone appointments in Aug 2023 which is 32.3% of the total number of appointments. | 1,287 |
| Unknown appointments | 1 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 1 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Excellent | 13 |
| Good | 2 |
| Ok | 8 |
| Poor | 8 |
| Terrible | 17 |
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diabetes care from the member of staff is outstanding, really takes time to explain things and my condition is much more controlled now. Thanks Reply from The Galleries Health Centre: Sunderland GP Alliance Thu, 15 Aug 2019 11:28:09 +0100 Thank you for your wonderful feedback. Very pleased that you have had a positive experience at the practice and you Diabetes is being managed well and under control. Please be assured that we will report this back to our Nursing Team. Kindest regards | |||||||
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The Practice Manager here at Galleries is an absolute star. He helps me so much. Very much appreciated by me. Reply from The Galleries Health Centre: Sunderland GP Alliance Thu, 08 Aug 2019 09:01:00 +0100 Thank you for your kind words and we really appreciate the feedback and very pleased that you feel that my Practice Manager has gone over and above to support you. It is our absolute pleasure. Mrs J Taylor, Head of APMS Support Services | |||||||
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You might be able to get a same day appointment if you ring at 8AM, but that's no use when your working as you can not take a day off if the appointment is not granteed. Seriously considering finding another practice which is why I am on NHS site checking reviews. Reply from The Galleries Health Centre: Sunderland GP Alliance Tue, 06 Aug 2019 16:08:50 +0100 Thank you for raising your concerns. In order for the practice to investigate fully the issues you have raised, it would be helpful if you would please contact the practice and speak with Kevin Doran Practice Manager on 0191 5438807, We take all feedback seriously and use this to learn or to implement new ways of working, we have a variety of Clinicians that work across our three sites who are trained and specialised to deal with Patient Care, We have routine appointments available to book this week so I cant understand how you are experiencing problems accessing these, I would be so grateful if you could please contact the Practice to arrange an appointment at a convenient time that suits your needs, Please note we also offer appointments in Extended Access at Washington Primary Care Centre on an evening and weekend which maybe suitable for yourself with working. Please note we offer appointments via various routes please see below: • E-consult • Pre-Bookable Appointments • Same Day Face to Face Appointments • Emergency Triage Appointments • Telephone Consultations • Online Appointments • Extended Access Evenings – Weekends • Nursing Team Appointments Including Online Smear / Blood Test Appointments • Practice Pharmacist – Medication Reviews / Telephone Appointment | |||||||
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