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NameMalling Health At Stoke Aldermoor
AddressAldermoor Clinic
Aldermoor Lane
Coventry
CV3 1BN
Phone02476233940

Websitehttp://www.mhstokealdermo

Email

RatingStar Rating 22 Reviews
CQCCQC Rating

CCGNHS Coventry And Rugby CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Malling Health At Stoke Aldermoor is a GP Practice in Coventry and provides a list of services listed below if available. This GP practice has 22 reviews with a rating of 3.1 out of 5.

  Opening Times    Closed
DayOpening Times
Mon08:00-20:00
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-18:30
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  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child Immunisations
  • COPD clinic with spirometry
  • Dressings clinic (nurse led)
  • Drug and alcohol Services
  • Joint injections
  • Learning disability health check
  • Long Acting Reversible Contraception
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
  • Smoking cessation clinic
  • Travel health with yellow fever
  • Young person's clinic
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   Patient Ratings
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Excellent
4

Good
8

Ok
1

Poor
4

Terrible
5

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Patient Reviews

Malling Health At Stoke Aldermoor
By:Malling H
Date:Aug 20 2019
Rating:Star Rating
Review Source

After managing to get an appointment after the third attempt at trying I was seen by the GP. The GP in question then berated me for not attending soon. I attempt to raise the point that I had attempted to call in before this but was not able to secure an appointment. I had two other health concerns and after attempting to raise one I was easily dismissed over my concerns with no further discussion to be had. I understand the pressures of working in the NHS myself and am thoroughly disappointment with the lack of care or even manners that I have received. I will be logging a formal complaint as I feel that this could impact on not only my health but others in the future.
Original Comment Report...

Reply from Malling Health At Stoke Aldermoor
Wed, 21 Aug 2019 10:29:08 +0100

May I apologise for the experience that you have had, which is clearly not the level of service that we aim to provide. I am in the process of investigating your comments and will be discusssing this with the GP in question. Please may I ask you to contact me on 02476 233940 to discuss this in detail. Practice Manager.

Malling Health At Stoke Aldermoor
By:Malling H
Date:Aug 13 2019
Rating:Star Rating
Review Source

The receptionist is always very friendly and helpful. Unfortunately I don't normally see the same doctor. But the doctors I have normally seen have been very helpful. The building could do with a little modernisation / investment going forwards. Overall I have been happy with the service provided by Malling Health.
Original Comment Report...

Reply from Malling Health At Stoke Aldermoor
Wed, 14 Aug 2019 13:13:32 +0100

Many thanks for taking time to leave a postive feed back. Unfortunately the building is not owned by Malling Health and therefore we are not able to update or modernise the premises. I am sorry you have not been able to see the same Doctor. If you wish to see the same Doctor, please ask at reception the day that particular Doctor is working and book appointment accordingly. Once again thank you so much for making time.

Malling Health At Stoke Aldermoor
By:Malling H
Date:Aug 12 2019
Rating:Star Rating
Review Source

very good surgery, reception staff lovely and helpful
Original Comment Report...

Reply from Malling Health At Stoke Aldermoor
Mon, 12 Aug 2019 16:27:14 +0100

Many thanks for making time to leave a postive comment. It is always encouraging for staff to know their hard work is appreciated. We endeavour to improve our services and make patients visit to the GP Surgery as pleasant as possible.

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Malling Health At Stoke Aldermoor

GP Practice in Coventry

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