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| Name | Roundwood Surgery | ||||||
| Address | Wood Street Mansfield NG18 1QQ | ||||||
| Phone | 01623648880 | ||||||
| Fax | 01623 631761 | ||||||
| Website | |||||||
| roundwood.surgery@gp-c84 | |||||||
| Rating |  38 Reviews | ||||||
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| CCG | NHS Mansfield And Ashfield CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | |||||||
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| See More Doctors near here | |||||||
| GP Information |
| Roundwood Surgery is a GP Practice in Mansfield and provides a list of services listed below if available. This GP practice has 38 reviews with a rating of 2.9 out of 5 and a CQC rating of Outstanding. |
| Day | Opening Times | |||
| Mon | 08:30-18:30 | |||
| Tue | 08:30-20:00 | |||
| Wed | 08:30-18:30 | |||
| Thu | 08:30-18:30 | |||
| Fri | 08:30-18:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-Led | Outstanding |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Roundwood Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,494 individuals have been screened out of a possible 2,228 eligible people.A total of 67.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 289 people to hit the required 80% screening target. | 1,494 |
| Cervical Screening Ages 50 to 64 | 856 individuals have been screened out of a possible 1,168 eligible people.A total of 73.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 79 people to hit the required 80% screening target. | 856 |
| Overall number of GP appointments | 6,015 Number of appointments in Aug 2023 from a practice list size of 13,797 patients | 6,015 |
| Face to face appointments | 5,762 Face to Face appointments in Aug 2023 which is 95.8% of the total number of appointments. | 5,762 |
| Home Visits | 30 Home Visits in Aug 2023 which is 0.5% of the total number of appointments. | 30 |
| Telephone appointments | 38 Telephone appointments in Aug 2023 which is 0.6% of the total number of appointments. | 38 |
| Unknown appointments | 185 Unknown appointments in Aug 2023 which is 3.1% of the total number of appointments. | 185 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Excellent | 11 |
| Good | 8 |
| Ok | 1 |
| Poor | 4 |
| Terrible | 14 |
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Since Covid it appears the surgery will now only give out appointments for the current day and that you have to ring at 8.30am to secure one of these. This is extremely difficult if you work. I do not necessarily need a same day appointment, but it appears non-urgent appointments are not offered any more. I have not attended the surgery now for over 2 years but now I need them I feel they are not there for their patients. Before Covid you were made to feel like you were an inconvenience and wasting their time I dread to think what it is like now!! | |||||||
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I have had a torrid time through the Covid epidemic which has hit me hard mentally. Initially I didn't want to bother the GPs as they were under such pressure, but eventually I did ring them. OK there way delays in the telephone answering but then I was contacted by a First Response Practitioner (actually a physiotherapist) who took all the details and offered initial support and advice. She then arranged for me to be seen by one of the GPs and I commenced on treatment and the road to recovery. All the follow ups have been by telephone, but frankly I don't think going into the surgery would have made any difference. Now feeling much better. Considering the Covid epidemic amongst the staff, other staff illness and the fire, I think they are doing a great job. | |||||||
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Just browsing the reviews as I’m currently a patient at Roundwood Surgery but thinking of moving and totally agree with the one made earlier today about not being able to book an appointment. I called yesterday at 8.30 to the message that I was caller number 20 in a queue. I was working and wasn’t able to hang on. Called again mid afternoon where I was caller number 3. Spoke to a receptionist who confirmed only same day appointments were available and that I had to call at 8.30am. I could do with seeing a doctor but I work and, whilst I can call some days at 8.30, I just cannot hang on for upwards of 19 people before me to book an appointment. I don’t need a same day appointment but need advice from a doctor. Frankly it just isn’t good enough. | |||||||
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