It is so hard to get to talk to someone. Sometimes 45 minutes waiting on the phone just to be told that I need to phone back tomorrow. Often by a rude receptionist. Practitioners not knowing why I am there despite the fact that appointments where made for me by the practice. Telephone 'appointments' in my experience have very little value. Usually by a Dr who doesn't know you personally or you have never spoken to before = pointless and leads to misunderstandings and errors. Having to explain the reasons that I have an appointment and why I am prescribed the medication that I take is now soul destroying so I just don't bother. I don't drive personally, however I have witnessed people turning up for their appointment a long time in advance; being reminded that they are very early for their appointment and reminded of covid restrictions; the patients answer being that they come so early because they often cant park in the surgery carpar as it is full and they are unable to walk very far.

Rating with no comment

There is a very rude receptionist working there. She should not work with people in my opinion