Lovely professional people and so helpful. Nothing is to much trouble and if they dont stock it they will try and get you some in. Even my mom who lives in next village uses it rather than the one closer to her, they are so lovely. They always go that extra mile and seem to know when you need a private moment. Thank youfor being so understanding and helpful and patient with my father who suffers with Diemtia. Five stars all the way and even if i move to another village i will continue to use them. Love it when they have in special gifts in as very reasonable and well worth the money. Keeo up the great work you do. Karon