First time into the pharmacy and I will not be back. I was collecting my partners prescription after being given a part prescription. Was told by a member of staff that they do not have the brand of stock and that the only thing we can do is to go back to the doctor and obtain a new prescription. Extremely unhelpful.

Reply from Priorslee Pharmacy
Thu, 03 Oct 2019 11:55:15 +0100

We are very sorry that you feel the service you received when you visited our Pharmacy is below the standard that we aim to provide for all of our patients and customers. As a family owned Pharmacy, we do understand how important it is to offer the best possible service and our Pharmacy teams work hard to provide safe and effective pharmaceutical care. We have been investigating your comments further, however as none of the staff are aware of your particular situation, it may be more appropriate if you could contact the Pharmacy Manager at Priorslee Pharmacy directly so that he can look into your individual concern in more detail. Thank you for your feedback, which allows us to improve the service we offer.