On entering the pharmacy we were greeted by a staff member who asked if they could help,and we told them what we were looking for. They took us to the section where the BP monitors were. The choice was slim, but that was good really as too much choice you are never sure whether what you buy is right. I went for their own brand, it was good value at £19.99. I was shown a brief demo with the staff member using their own one that is used on the customers. it was simple to use and effective. I was asked if there was anything else I needed. I said I would take a look round. I ended up buying some clarins products for a up and coming birthday present. In all my experience in the store was a good one, friendly staff a good all round ambiance. I was there long enough to encounter regular customers coming to pick up prescriptions, the staff knew their names and made for an all round pleasant experience.