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| Name | Well - Ashby - Collum Lane Clinic | ||||||
| Address | Collum Lane Scunthorpe Ashby North Lincs DN16 2SZ | ||||||
| Phone | 01724 865 342 | ||||||
| Website | https://www.well.co.uk | ||||||
| nhspharmacy.northlincs.w | |||||||
| Rating |  11 Reviews | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| See More Pharmacies near here | |||||||
| Pharmacy Information | |
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| Day | Opening Times | |
| Monday | 08:30-18:00 | |
| Tuesday | 08:30-18:00 | |
| Wednesday | 08:30-18:00 | |
| Thursday | 08:30-18:00 | |
| Friday | 08:30-18:00 | |
| Saturday | CLOSED | |
| Sunday | CLOSED | |
| Pharmacy Services | ||||
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| Excellent | 6 |
| Good | 1 |
| Ok |
| Poor |
| Terrible | 4 |
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Every time I get my repeat prescription I have to make 3 trips to collect it. Staff are very rude and don`t care. left my 87 year old mother without pain killers, and I sure you`ll answer with some lame excuse well you can shove that where the sun don`t shine. | |||||||
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The staff here are always helpful and friendly. Today when I visited, the pharmacist gave me extremely valuable information and support for my sick son and really put my mind at ease. Would highly recommend to anyone. Thank you very much! Original Comment Report... Reply from Well Ashby - Collum Lane Clinic Fri, 19 Jan 2018 09:51:34 Z Dear Sir/Madam, Thank you for your comments praising the customer service you received from our pharmacy above. Customer service is of paramount importance to us and we welcome all feedback to ensure we are delivering a professional and customer focused service. It is a pleasure to receive such compliments and this feedback will be shared with the branch team to recognise and further encourage the good customer service standards they have achieved. Once again I would like to thank you for highlighting this to us. Kind Regards, Simon | |||||||
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The lack of confidentiality is very bad, they shout out asking people’s adresses infront of people, tall to customers about the customers medication in front of other customers without offering somewhere quiet and private to talk. Often out of medication so you frequently have to go back for it. I won’t be using it again. Original Comment Report... Reply from Well Ashby - Collum Lane Clinic Tue, 16 Jan 2018 16:24:00 Z Dear Sir/Madam, thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for this experience. I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously so that we are able to look at the ways in which we can improve our service. This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service. Thank you once again. | |||||||
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