the team here are great. Everyone knows me and takes interest in helping. The pharmacist is excellent, they go out of their way to help, is friendly, professional and personable. A recent shortfall in my prescriprion was resolved as soon as he knew and the team went out of their way to quickly sort things out for me.. The staff have tried numerous times to help me reduce costs and annualise my prescriptions. This small local pharmacy beats any other one I visit in their customer service/ customer care approach. Well done Well! Original Comment Report...
Reply from Well Horsforth - Town Street Tue, 20 Dec 2016 16:00:03 Z
Dear Sir/Madam, Thank you very for taking the time to tell us about the great service you received from our branch team at Town Street, Horsforth.
We always aim to provide a high standard of care however it's always very rewarding when our customers recognise this. I'll make sure that this great feedback is shared with the branch team and their Regional Manager who I know will want to congratulate them personally during their next visit.
Thanks once again. Have a great Christmas!
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