Was told on 21st Aug I would receive a date for shoulder surgery within 4 weeks (NHS). Nothing. Have tried repeatedly to call, email etc, no response. Finally they left a voicemail last Friday asking to call back to schedule a date. Ive tried to call and email on various emails and numbers. No response. I am in constant pain and I work full-time so cannot spend every day just trying to get a response. They also said they had left two voicemails on other dates, Ive checked my call logs and voicemails on both mobile and landline and this is untrue. All I want is a response!

I was sent to this hospital by the NHS due to long wait with the everyday NHS hospitals. My visit to the surgeon was in August this year. The surgeon called me to confirm with me that my operation was affecting my life, and I confirmed it was. He said no problem he will sort it out. I have now waited for 4 months. Every time I call the hospital I speak to extremely polite people who every time say don’t worry they will sort it out asap! As it’s still with funding. How terrible to leave someone in pain for 4 months while they decide if it’s worth it for them to pay for it! I look forward to my next call to the polite staff at this hospital only to be fobbed off again! Roll on December!