I can’t praise the treatment I received from Specsavers highly enough. I had a problem with my eye and the optician said I would have to be referred to hospital. That same afternoon I received a phone call from Kings College Hospital making an appointment for me the next day. I attended and had laser treatment, rectifying my problem. Really grateful for such speedy treatment from both Specsavers and Kings College.

I attended the Eltham branch today for a hearing test, having been met by a very pleasant young lady ANITA I was given a very professional and extensive test, fully explained as it progressed as to the purpose of each step. Having previously some years ago paying in the region of £1500 I was pleasantly surprised to find that this service was free and that included the supply off the aids, which were far superior to my old ones. Anita then paired them with my phone and explained the capabilities this gave me. I am still in awe at how much clearer sounds and speech are to me and can only rate the store and service excellent.

Just wish to give recognition of great customer service from one of Elthams employees Jill. I had a telephone conversation with her last week about my glasses order, and I was explaining to her about my predicament at work and the urgency of needing them ASAP! I understood that really there was nothing that could be done and I’d have to wait, but her manner and laughter on the phone, and the fact that she went out of her way to make sure she had my paperwork at hand from that day onwards. Jill gave me a ring today 09.10.2021 to give me the welcome news that my glasses were ready to be picked up! I’m not sure that every employee would show this amount of commitment to customers and therefore it’s lovely to actually be able to personallly say Thankyou. I hope Jill sees this or it could be forwarded to her. Lorraine Longhurst (Tesco’s lady ??)