On a recommendation, I booked an appointment for my annual eye test. From walking into the shop, I was made to feel welcome, and the ladies we polite and interested in their customers. The Optician, was a lady, which made me feel at easy and she was very caring and professional her examination of my eyes was in depth she fully explained every step and why she was doing each test. I was made to feel part of the examination and not just another customer. After receiving my new prescription it was time to chose new glasses, so much patient and care was taken in this process. The practice manager, showed compassion and understanding to my needs and nothing was to much trouble, she took the time to make sure I was 100% happy. I would recommend this practice to all my family and friends. excellent service and value for money.
Original Comment Report...

From walking in the door of Edwards & Walker to being shown out, I encountered total professionalism. Customer care was outstanding, to the point of being treated like royalty. The premises were comfortably furnished with large sofas and the decor promoted a warm, relaxed atmosphere. The staff were incredibly well-spoken and clear, giving comprehensive advice and readily answering any queries raised. All examinations were conducted respectfully and thoroughly, using wonderful state-of-the-art equipment. I did not feel under pressure when it came to choosing spectacle frames, being shown many alternatives but given plenty of time to make a choice. This is hands down the best opticians I have so far encountered in Doncaster, and heartily recommend their services.