Smith and Butterfield must be the best optician in Keswick. On the second day of my holiday, the lens fell out of my glasses. I took the lens and the glasses frame to Smith and Butterfield. I was told that a screw was missing. I was told to return after one hour. When I went back, the missing screw had been replaced, the lens had been put back in, the screw on the other lens tightened. The knowledgeable and friendly staff gave me sound advice on how best to avoid a recurrence of the problem. They made no charge. They were very interested in the details of their work. I cannot fault any aspect of the service they provided

I can most definitely recommend Smith and Butterfield of Southey Street, Keswick, following a recent visit. Caz and the team on duty were welcoming, professional, and took great care to see that my particular vision problems were dealt with efficiently. Having experienced eye care on both sides of the Atlantic (and having recently retired from a 400-bed teaching hospital in New England) I cannot speak too highly of this practice.

On holiday in Keswick had accident with my glasses and they snapped on the bridge, called into Smith & Butterfield on Southey Street at 3:30 and they arranged for a replacement front to be sent to them, and by 10:30 next morning me glasses were ready to be collected. I can’t thank the very helpful staff enough for the excellent service, and for saving my holiday from disaster
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