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Patient Ratings | ||||||||||||
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By: | Anonymous |
| Jul 23 2019 | |||
Great Clinical service. Nice to see the family touch has not been lost within the practice after 12 years of going. Staff are great. Made my kids feel so comfortable whilst i had fun choosing some new glasses. Cant wait til the kids are big enough to enjoy choosing themselves! |
By: | Jennifer White |
| May 9 2019 | |||
i had bifocals for £300.00 which for me is a lot of money, but I treated myself to a Christmas present so I did not have to keep chopping and changing my other glasses. I did say at the time of collecting them that I would have to get used to them, so I took them home and tried to get used to them but the lower part of the lenses were blurry. So I got a second opinion from Specsavers with another eye test costing £25.00 and they advised the glasses were not correct. They placed correct lenses on me and I could see perfect. I went back to advise Aquila and explained to the young lady who went to fetch the optician who insisted the glasses were correct and said he was not going do anything about it and walked away. (Very rude). That was several weeks ago and I have really tried to to persevere with them but I just cannot read from them as they make the writing blurry and yet when I put my old reading glasses on that I bought in a supermarket I can see perfectly clear. Should I advise an ombudsman ? |
By: | Molly |
| Mar 10 2018 | |||
My first visit to Aquila has been amazing.I wanted something quirky but exclusive yet didn't want to travel to London.They had it all.Lovely stock and the staff were great.Made it so much fun.i went after grabbing the kids and they gave them juice and biscuits..come on! i have never had that friendly service anywhere.it was great!i recommend to all!i am even trying to get my 78 yr ood mum in to get a funky pair!very happy.i will be seeing Aquila sooner than they may want! |
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