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Patient Ratings | ||||||||||||
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By: | Jade Clayton |
| May 7 2019 | |||
I’ve been at Worden Opticians for around 10 years now, starting when I began High School and was struggling with my eyes in classes - the optician has always been professional and kind in every appointment I have had with him. I love that it is an independent Opticians, as I find that the warm atmosphere and service is so welcoming, which I never quite found when I have gone with friends to their appointments at some mainstream stores. I’ve always come away well informed and confident about my eyes and feeling stylish with my glasses, I have never had to look anywhere else and I don’t think I will ever need to! |
By: | Anonymous |
| Jul 29 2018 | |||
We arrived 3 minutes late and we were kept waiting for 10 minutes. I saw the optician up the alley on his mobile phone. He came in and no apology for keeping us waiting. He spoke of my son being dyslexic in front of him - yet I stressed to the receptionist in booking my son does not know this and I told him yet he kept referring to it. He also referred to phone calls with me yet he’s never spoken to me on the phone. I felt he was distracted and the service felt unfriendly and unwelcoming. I signed my sons NHS form but half way through the eye test he said we need to come back as he ran out of time. There was no other customer and no apologies. If he hadn’t been in his phone up the alley, maybe he would of had the time to do the eye test. I would not use this optician again and I’ll be going for an eye test elsewhere. He seemed anxious and not how I would perceive a professional to be. |
By: | J.B.Downes |
| May 10 2019 | |||
Always a first class eye examination with a warm and friendly welcome, my family and I have been coming here for many years now and are always looked after by the optician and his lovely secretary who always has a smile on her face. With every visit we are all instantly put at ease, and when you have children this is especially comforting. Nothing is ever too much trouble.
When I was here in March I was advised that I would need a prescription, and they were so helpful in helping me choose my new frames as there is so much choice, I was never rushed and I would definitely recommend wordens opticians. |
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