I was surprised to read auch a negative review,really surprised. My family and I have been patients for many years and have never had any bad experiences. Just recently they went out of their way to see my son who. Lives in Taiwan but on a recent home visit had a problem with his eye they went above and beyond what he expected,making sure he got the right help and advice and and agreed to see him the following day even though booked up. They have been very helpful with ongoing support with cataracts that I have so enabling me to be roadworthy!. I really can't praise them enough. I personally would never take a product bought in one place to a totally different place and expect it to be repaired paid or not,especially something as important as a very skilled pair of optometrists these are the real deal,not reps ,or sales.,professional scientific educated people. It would be like taking a bun you bought from asda to harrods to ask for more sprinkles on. Anyway,I think martock optometrists are the nicest of people.

I was surprised to read auch a negative review,really surprised. My family and I have been patients for many years and have never had any bad experiences. Just recently they went out of their way to see my son who. Lives in Taiwan but on a recent home visit had a problem with his eye they went above and beyond what he expected,making sure he got the right help and advice and and agreed to see him the following day even though booked up. They have been very helpful with ongoing support with cataracts that I have so enabling me to be roadworthy!. I really can't praise them enough. I personally would never take a product bought in one place to a totally different place and expect it to be repaired paid or not,especially something as important as a very skilled pair of optometrists these are the real deal,not reps ,or sales.,professional scientific educated people. It would be like taking a bun you bought from asda to harrods to ask for more sprinkles on. Anyway,I think martock optometrists are the nicest of people.

I have used this Optometrists for many years and my family. I found the negative review baffling. As a patient and a customer of theirs I can not fault them.Never once when have I experienced anything but first class care,I've heard them on the phone to patients speaking and seen when people's have just popped in,they both are friendly,kind,experienced, professional people. They go out of their way to help,as I have just experienced with my son,who arrived back in Somerset with an eye problem,they gave him options,info etc and went out if their way to see him. I wouldn't dream of taking a product of someone else's to a totally different store and expect them to help,They are busy people with lives,I would never expect them to or anyone else for that matter do sort of like an open house to fix other people's problems. They are a good honest opticians,providing a great service in a friendly and efficient manner,what more could you ask for.