I booked an appointment on line for the 2nd January, 10.15am. On arrival I was told that it was cancelled, because they administration double booked, this is not the first time. It would appear that they are not checking the on line bookings with manual bookings, hence wasting customers time. I can only book my appointments term, so will now have to wait another six weeks. I was very taken back by the attitude shown and with the female staff just walking off- as a matter of fact.

I booked an appointment regarding a problem with my left eye - this was rightly referred by my GP to contact on the Opticians which fall under CORS (Croydon Optometric Referral Scheme). under the list Boots Witgift was mentioned. I called Boots Witgift on 17-Jul or 18-Jul2019 and booked an appointment under the COIRS scheme. The appointment was accepted and I was given a date and time on 27-Jul2019 at 17:20hrs. On arrival I was denied an eye checkup and was told that Boots Witgift does not fall under CORS. This means I have to live my eye condition and then find some other optician/ophthalmologist who may accept to treat my eye condition
Original Comment Report...