I am writing so that the director of Specsavers in Margate can hear my feedback after my experience of service at the Margate branch. Firstly every member of staff I came across was friendly, kind and really efficient. My eyesight has always been very bad and I always used to feel self conscious of the fact that as the years have gone by, I was finding it difficult to read even the first line of the eye chart. I was referred last summer to be examined by an optician. He was so kind, empathic and genuinely interested in improving the effects of my poor eyesight on my work and everyday life. He gave me a thorough examination and then referred me to the cataract clinic for treatment. No one had ever suggested that this simple operation could give me the ability to see train departure boards, tv screens, friends and family clearly for the first time in many years. The operation has boosted my confidence in every aspect of my life especially work where I have to travel regularly. The clear professional and interpersonal skill set of the optician is exemplary and if you have bonus’s or pay rises due I would nominate him with my greatest thanks.
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I have used this optician amongst others for years and I have always the eye tests to be thorough and the staff very helpful in choosing frames.
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