Everytime I go there the staff are always polite. It only takes a few days to get the glasses and they are usually good value there is also lots of choice from cheap to top end glasses.

My son, who has a mild learning disability, fell and broke his glasses while visiting Brighton a couple of weeks ago. He was due to return home the next day, so needed them replaced quickly. We went into the branch mid-afternoon on Sunday, aware that the shop was due to close in a couple of hours. The staff were brilliant: even though it was busy, they fitted him in for an eye test, took time to help him choose some frames which suited him, worked out the cheapest deal for complex lenses, and made up the glasses - all within an hour, so he was able to catch his train home. He's been with a rival optician for nearly 20 years but has now switched his loyalty to Vision Express in his home town. Thank you so much for your impeccable customer service!
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