6 Reviews Optical Express Unit 69, 15 South John Street, Liverpool, Merseyside, L1 8BU Phone : Web :http://www.opticalexpress... Email :enquiries@opticalexpress. Status : Open 
- Optician Information
- Optical Express is an optician near Liverpool and provides a list of services listed below if available. This optician has 6 reviews with a rating of 3 out of 5.
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Optical Express
By: Anonymous Rating:.. 
Apr 29 2018 Having gone to this brunch a few times before and after my surgery as well as doing a few consultations in Harley street and Shawsbury avenue London I can tell this one is by far the best for proper customer service and staff manners. Especially thanks to teom particular members of staff.
Original Comment Report...Optical ExpressBy: Tommy gee Rating:.. 
Jul 14 2017 I approached Optical Express about laser treatment. The staff were very polite and efficient and after several tests i was informed that i was unsuitable for Lasik procedure but suitable for Lasek treatment. I agreed to this and in February this year went ahead with the procedure.After the treatment i followed all the advice and procedures recommended. I attended the clinic appointment post treatment and my eyesight improved, however despite my vision not being 20:20 i was discharged in June..
Original Comment Report...Reply from Optical Express
Mon, 17 Jul 2017 09:20:19 +0100
Hi Tommy, Thanks for sharing your positive feedback, it is great to read how pleased you have been. Lynsey Shaw Head of Customer CareOptical ExpressBy: Unhappy Customer Rating:.. Dec 7 2016 Went to the Liverpool branch as wife wanted laser treatment for Christmas. She was told she needed laser treatment in one eye, so fitted a disposable lens. After 3 days had no benefit, so went back. After further tests she was told she was not suitable and would be given her deposit of £500 back. 5 minutes later the same person told us it would take up to 28 working days, which means January! Spoke to the manager and they confirmed it was company policy. Do not part with your money unless you are sure and ask them if you have a change of heart when will you your money back. Thank you Optical Express, great Christmas present!
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