We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Garstang - Park Hill Road is a pharmacy near Preston and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 4 reviews with a rating of 5 out of 5.
Pharmacy Services
(NHS): Domiciliary support service
(NHS): Emergency contraception
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Post-discharge support
(NHS): Stop smoking service
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
3
Good
Ok
1
Poor
Terrible
Patient Reviews
Well Garstang - Park Hill Road
By:
Anonymous
Rating:..
Jul 2 2018
I have had several bad experiences in this chemist and as its the only one in garstang I can walk to I have no choice but to use it ( my doctors Garstang Medical Centre will not allow RX to be sent on line to a chemist of choice) . I take regular meds so visit at least once amonth but to be honest I have always tried to get others to collect my meds as I hate going in.
Last Saturday I went to collect my tablets . While there I was looking for a couple of other items and heard an assistant helping two ladies with perfume. The assistant was polite without being condescending she took time to find out the customers preferences and did her upmost to ensure the ladies felt valued and important - she gave them her time they weren't rushed and we're encouraged to try . The result - 2 substantial sales AND happy customers.
As the ladies left I approached the assistant and said who pleasant it was to hear the way she conducted her self whilst serving her customers . I remarked on how the atmosphere in the whole branch had changed - for the better. There was organisation every one was doing something . In the past I have been in and been totally ignored while staff talked and ate around the back other visits have resulted in me walking out in tears after being made to feel stupid in front of a shop full of people . This lovely assistant apologised for my previous experiences and assured me that things were now very different at the branch . I asked what had happen to instigate such massive improvements . Well she said I am actually the relief manager!
The manager leads by example and obviously loves her job what ever she has done / doing to the staff at this branch long may it continue. - I understand she travels some distance to work in the Garstang branch I do hope the traveling does not become prohibitive and she heads Garstang Well for a long time to come. Original Comment Report...
Reply from Well Garstang - Park Hill Road Tue, 03 Jul 2018 12:22:48 +0100
Dear Sir/Madam,
Thank you for leaving your lovely feedback regarding the improvements made at the Well pharmacy in Garstang.
It is great to hear that the relief manager is making such a difference at this pharmacy. I will ensure this feedback is passed on to the Regional Manager, who I am sure will want to congratulate her personally. The relief managers professionalism detailed in your feedback is commendable, I will also make sure she is aware of your lovely comments.
Once again, that you for taking the time to leave your feedback.
Yours sincerely,
Katrina
Pharmacy Superintendent's Team.
Well Garstang - Park Hill Road
By:
Anonymous
Rating:..
Mar 23 2017
I went into the pharmacy for help, one of the staff who worked there asked what I needed. I wanted to keep my conversation private. Instead they blurted out and disgust my symptoms in front of everyone. I did not appreciate them letting the whole shop know my business....
I feel this staff member needs to go on a course for discretion. They made me feel very uncomfortable. Original Comment Report...
Reply from Well Garstang - Park Hill Road Tue, 04 Jul 2017 11:07:59 +0100
Good Morning,
Thank you for your feedback regarding your concerns with the Well Pharmacy in Garstang at Park Hill Road. I would like to apologise unreservedly for the poor treatment you have received and the disregard for patient confidentiality.
Well Pharmacy takes feedback such as this very seriously and I can assure you this will be addressed with the Branch Manager. The appropriate feedback will be provided to ensure that going forward, discretion is maintained during sensitive conversations. This will be discussed with the whole team so that all are aware of the standards that are expected to be maintained.
Thank you again for your feedback as it helps us improve the service we provide in our pharmacies. I can assure you this matter will be dealt with promptly to ensure that the risk of a similar incident occurring is minimised.
Kind Regards
