Visited today to collect a prescription. Unfortunately, there’s little consideration taken as to how to protect patient’s privacy and personal data. I was asked to give my full name, maiden name and date of birth to a staff member at the back desk. I had to raise my voice for her to hear me and had an audience of 4+ patients who now knew my personal information. Please be mindful and ask for patient’s information at the front desk and respect patient confidentiality.

Peak pharmacy in Melbourne Avenue in Winshill, is very poorly staffed as in the staff never know what each other seem to be doing, Senior staff very rude, they also work on the basis of slow very slow , I would not recommend this pharmacy to anyone, travel into the town centre at least you get spoken to civil.