Counter assistants are very nice ladies but the pharmacists themselves are very stand off and quite abrupt so is the young lad who works there. The private prescription charge compared to others is also extortionate and they hardly ever have stock in for even common medications. They also never phone back when they say they will. The only reason they're probably still in business is because of how convenient it is for the locals especially as its quite an ageing local population in the area. Other than i doubt anyone would use them as not one person i know has anything positive to say about them. Its a shame Azim retired over at Hollytree, now he really was good and had tremendous customer service. A true loss to the area!

Counter staff are helpful but the pharmacist is abrupt, with an attitude as though she is doing you a favour. Wouldn't use it out of choice but it's convenient. Pharmacists used to feel like a friendly doctor available with good advice, not here, no community spirit.

I was given a prescription by my GP, she was unsure if a particular brand of the medication I needed had been withdrawn or not. She advised me that if it was no longer available to ask the chemist to call her. It wasn’t available, so I ask if they could give my GP a call. I was told “no” very abruptly and told to go to another chemist! Apparently, they were out of stock and she assured me that it hadn’t been withdrawn The nearest one was a 35 minute walk away. When I got there I was told that the medication on the prescription had been withdrawn 6 months ago as there was a problem with it! I’m really shocked that Osbon Pharmacy, didn’t know this and couldn’t even be bothered to find out! Needless to say, I shan’t be using them again!
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