Well Wigton - Wigton MC
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2.8 
5 Reviews Well Wigton - Wigton MC Wigton Medical Centre, South End, Wigton, Cumbria CA7 9QD Phone : Web :https://www.well.co.uk.. Email :nhspharmacy.wigton.wellp. EPS : Available Status :
Well Wigton - Wigton MC is a pharmacy near Wigton, Cumbria and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 5 reviews with a rating of 3 out of 5.
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Patient Reviews
 | By: | Helen |
| Jul 18 2019 | ||
I visited this pharmacy recently while on holiday. I had a bad allergic reaction to some mosquito bites and I wanted to say how kind and helpful the girl serving me was. There were about 6 or 7 people who walked in with prescriptions while I was there and each one was treated so politely, times were given for waiting and the staff were all so friendly but obviously rushed off their feet. The girl serving me took time to help me get the best treatment, offering me cream and tablets which worked well. She was obviously very busy but never made me feel rushed. I would recommend this pharmacy to anyone. I was so impressed. Thank you staff. Reply from Well Wigton - Wigton MC Wed, 24 Jul 2019 11:04:58 +0100 Hello, Thank you for your message informing us of the great service you received from our Wigton Medical Centre branch. We appreciate your feedback and this has been passed over to the Regional Manager who is responsible for pharmacies in this area, so that they can congratulate the branch directly. The manager at the branch has been informed and they are also very happy to hear their customer service skills have been recognised. It is fantastic to hear that despite the branch being busy, the assistant was helpful and took the time to provide you with the information your required. Thank you once again for taking the time to bring this to our attention, you can always email us directly at yourexperience@well.co.uk, if you have any further questions. Kind Regards, Leah | ||||||
| By: | Margaret Smith |
| Jan 26 2019 | ||
I have been using this pharmacy for 15years, in all that time I have never had a reason to complain. They are very pleasant, efficient, caring, especially the pharmacist who is very knowledgeable and helpful. With how busy they are I never mind waiting as they always have a smile on their face and time to help. Reply from Well Wigton - Wigton MC Fri, 01 Feb 2019 10:12:04 Z Dear Sir/Madam, Thank you for your feedback detailing your experience while visiting our pharmacy over a number of years. Whilst all of our pharmacies aim to provide the best possible customer experience, it is really rewarding to hear that the team have always been efficient and caring. I have forwarded your feedback on to the Regional Development Manager, who is responsible for the pharmacies in this area, and I am sure they will want to congratulate the team. Once again, thank you for taking the time to share your feedback. Yours sincerely, Katrina Pharmacy Superintendent's Team | ||||||
| By: | Anonymous |
| Apr 4 2018 | ||
When an order was placed for a repeat prescription through my GP that should have been ready to collect within 48 hours was still not ready to collect 5 days after being placed. The girl serving seemed indifferent to the point of ignorance, when she went to get my prescription she came back to say it was not ready, then left. leaving me waiting, after nearly 45 minutes of waiting I inquired to someone else behind the counter to be told that the girl had gone for her lunch but no one else was dealing with my prescription. This is one incident of several that I have endured at this excuse for a pharmacy and I would strongly recommend taking your trade elsewhere, I certainly have. Reply from Well Wigton - Wigton MC Thu, 05 Apr 2018 10:41:48 +0100 Dear Sir/Madam, thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for your query not being passed on to another member of staff when the colleague went for her lunch and for your prescription being delayed. I would like to thank you for bringing this to our attention and providing us with the opportunity to put this right. Please be assured that customer service is of paramount importance to us and we welcome all feedback, to ensure we are delivering an expert and professional service and are providing the best possible experience to our customers. This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service. Thank you once again. | ||||||
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