Well Nantwich - Church View MC
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2.0 
7 Reviews Well Nantwich - Church View MC Church View MC, Off Beam Street, Nantwich, Cheshire, CW5 5NX Phone : Web :https://www.well.co.uk.. Email :nhspharmacy.nantwich.wel. EPS : Available Status : Closed
Well Nantwich - Church View MC is a pharmacy near Nantwich, Cheshire and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 7 reviews with a rating of 2 out of 5.
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Patient Reviews
 | By: | Anonymous |
| Jul 20 2019 | ||
Took prescription in for my daughter and was told to return the following day after 4 to pick up remaining tablets only to find that the chemist wasn’t even open at 4 the following day. Fortunately had looked at closing times and went to take prescription elsewhere. Needed it urgently as my daughter was moving away the following day. They would not return the prescription for me to collect at another pharmacy. Extremely unhelpful, long queues and very slow service. Will never use this again even though it is connected to my doctors . Reply from Well Nantwich - Church View MC Fri, 26 Jul 2019 08:50:46 +0100 Hello, Thank you for your message and I apologise for any inconvenience caused. Please be assured we take your feedback seriously and the Regional Manager, who is responsible for pharmacies in this area, has been informed. It is disappointing to hear that you were asked to return the following day for the remainder of your prescription when the branch was closed. Unfortunately, if you have already received some of your prescription, pharmacies are unable to return them if they have already been dispensed from. I can address your concerns directly with the branch if you email us directly at yourexperience@well.co.uk with further details. Please accept my apologies once more and thank you for bringing this to our attention. Kind Regards, Well Pharmacy Superintendent's Team | ||||||
| By: | Anne Smith |
| Jun 17 2019 | ||
I totally agree with the previous one star ratings. My pre-ordered prescription has never been ready for collection. Their standard response to everyone is "it will be half an hour" (often longer than that). | ||||||
| By: | Howard Smith |
| Jun 14 2019 | ||
Their system, if that's what it is, is awful. For more than a year now I have had my monthly repeat prescription sent directly to them from my GP. I wait for at least a week before going to collect it. In all of that time it has never been ready. I am always told, it will take about half an hour (sometimes longer). People before me and after me in the queue are told exactly the same thing. I don't understand why the staff don't notice how often they are doing this and do something about it. I have now arranged to have home delivery of my prescription in future so hopefully I will never go to this pharmacy ever again. | ||||||
