We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Stoke - Devonport Road is a pharmacy near Plymouth, Devon and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 4 reviews with a rating of 4 out of 5.
Pharmacy Services
(NHS): Domiciliary support service
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Post-discharge support
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
2
Good
1
Ok
Poor
Terrible
2
Patient Reviews
Well Stoke - Devonport Road
By:
Linda Taylor
Rating:..
Jun 19 2023
This pharmacy is the worst one I have ever had to use. That includes St Budeaux Square pharmacy, Trelawney Ham pharmacy,
Whitleigh Green, Lower Compton Road and Ernesettle pharmacy. All of these are here in Plymouth and I have used them all.
Their latest trick is putting the phone on engaged while you are ringing, so you can't get through. Courtesy depends on who
You get to speak to, Adele is very good and some others, but a section of them are terse and grudging in their help. I have
Been with this pharmacy for nearly 4 years and it has not improved any. As I live Alone and have several health problems I have
To deal with them on a regular basis. I always know when there's been a staff change because they leave out some of my
Medication and I have to ring and ask them for it. Whoever is telling the staff that don't have to answer the phone, should be
Dismissed as that is extremely poor customer service. If the firm checks their records, they will find I have complained about them
Before. In 2020 or 2021 but, however, no change.
Well Stoke - Devonport Road
By:
Simon C
Rating:..
Dec 21 2017
I think anonymous had an unlucky and probably one-off experience. I find the staff considerate and capable. Original Comment Report...
Reply from Well Stoke - Devonport Road Wed, 27 Dec 2017 12:24:40 Z
Dear Simon
Thank you for your message in which you highlight the praiseworthy service you receive from our colleagues at Well Stoke - Devonport Road.
I can assure you that your feedback will be passed on to the branch team and highlighted to the Regional Development Manager (RDM), the latter of whom is responsible for our pharmacies in the area, as I am sure they will be delighted to hear what a good service they provide.
Kind regards,
Pharmacy Superintendent’s Team
Well Stoke - Devonport Road
By:
WTH
Rating:..
Dec 20 2017
Heavily dependent on prescriptions to manage chronic pain and a Functional Neurological Disorder, I am a frequent visitor to the Well Pharmacy in Stoke and have always found the staff to be friendly, cheery, helpful, well informed, and courteous. Furthermore, through utilising the Stoke Surgery online prescription service, I have always found my prescriptions ready to collect, with the minimum of fuss. I consider that the proximity and liaison between the Pharmacy and the Surgery is very effective and greatly beneficial to the population of Stoke and the surrounding area, and the Pharmacy serves that community well. Original Comment Report...
Reply from Well Stoke - Devonport Road Wed, 27 Dec 2017 12:33:06 Z
Thank you for your message in which you highlight the praiseworthy service you receive from our colleagues at Well Stoke - Devonport Road.
I can assure you that your feedback will be passed on to the branch team and highlighted to the Regional Development Manager (RDM), the latter of whom is responsible for our pharmacies in the area, as I am sure they will be delighted to hear what a good service they provide.
Kind regards,
Pharmacy Superintendent’s Team
