Phillips Chemists

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  • Phillips Chemists
    star rating
    2.3
    3 Reviews
    Phillips Chemists
     Phillips Chemists Ltd.,
     11 Luke Street,
     Trimdon Colliery,
     Trimdon Station,
     Durham, TS29 6DP
    Phone :
    Web :..

    Email :phillips.wright@hotmail..

    EPS : Available
    Status : Closed
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  • Pharmacy Information
  • Phillips Chemists is a pharmacy near Trimdon Station and provides a list of services listed below if available. The pharmacy has 3 reviews with a rating of 2.3 stars out of 5.
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  • Pharmacy Services
    • (NHS): Alcohol screening and intervention service
    • (NHS): Chlamydia screening and treatment
    • (NHS): Condom supply
    • (NHS): Emergency contraception
    • (NHS): Gluten-free food service
    • (NHS): Head lice management
    • (NHS): Medication review service
    • (NHS): Minor ailment service
    • (NHS): Post-discharge support
    • (NHS): Stop smoking service
    • (NHS): Stop smoking voucher service
    • (NHS): Supervised consumption of medicines
    • (NHS): Weight management
    • (Non-NHS): Blood pressure monitoring
    • (Non-NHS): Emergency contraception
    • (Non-NHS): Healthcheck
    • (Non-NHS): Inhaler technique service
    • (Non-NHS): Pregnancy testing
    • (Non-NHS): Stop smoking service
    • (Non-NHS): Weight management
    • Appliance dispensing
    • Appointment booking available for consultations
    • Appointment booking for consultations not required
    • Inhaler recycling
    • Medicines use review (MUR) service
    • New medicine service
    • Prescription collection from local General Practices
    • Prescription delivery service
    • Private consultation room
    • Seasonal flu vaccination service (at risk groups)
    • Stoma appliance customisation service
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  • Patient Ratings

    Excellent
    1

    Good
     

    Ok
     

    Poor
     

    Terrible
    2

  •  Patient Reviews

    Phillips Chemists
    provider logoBy:Anonymous
    Rating:..Star Rating
    Apr 23 2018

    Having a pharmacy giving services 5 days a week has been long overdue
    Original Comment Report...

    Phillips Chemists
    provider logoBy:Anonymous
    Rating:..Star Rating
    Nov 23 2017

    I have found the attitude of 1 or 2 staff members including 1 pharmacist to be almost rude and their attitude quite condescending rather than helpful. Very surprising for a health provider.
    Original Comment Report...

    Reply from Ad Phillips
    Wed, 06 Dec 2017 09:05:37 Z

    I was very sorry to read this negative comment. As a Company we always strive to provide a professional and helpful service. Please email me ( phillips.wright@hotmail.com ) with more information so that I can investigate the incident fully- the date, time of day and what the staff/customer interaction was about would be helpful. Thank you Jane Wright ( Director )

    Phillips Chemists
    provider logoBy:Anonymous
    Rating:..Star Rating
    Sep 8 2020

    Three years have passed by and I am repeating the findings of the previous Anonymous Person's review dated December 2017. Patients are made to feel as if the staff are doing us a favour, and are not always helpful. A prescription will be delivered by them as or when they deem fit. We are told to give them 48 hours notice before the prescription will be ready. Sometimes it can be 6/7 days. They always have a ready excuse. We should not have to chase a pharmacy. When queried they tell untruths ie blaming the GP surgery for the hold up in their transfer of the prescription. Checking with the surgery has proved not to be the case People in receipt of their drugs delivery are ill and should not have to constantly check the pharmacy is doing the job for which they are employed. Nothing seems to have changed over the last three years. It must surely be time for a change in Staff?

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    Phillips Chemists, Phillips Chemists Ltd.,11 Luke Street,Trimdon Colliery,Trimdon Station,TS29 6DP

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