I have been using boots maindee for over twenty years, mostly OK but can be very slow.my latest experience was an absolute shambles.on asking for my repeat prescription was told I couldn't have it as doctors had dated it for 8 February. I explained I only had one tablet left for following morning. Nothing we can do, you 'll have to go back to doctor, they dated the prescription, I was told. In no uncertain terms! Was on phone over 40 mins trying to contact doctors, yes we did issue prescription in Dec for January. Back to chemist, on informing chemist of this she retorted , they may have issued one but we never received it, although they always collect it for me. Went back on phone to doctors, another 30 minutes hanging about. Yes we issued two in December for January and february We will try and contact chemist. Eventually rang back, chemist will look to see if its been mislaid somewhere. Waited all next day never heard anymore. Went back to chemist sat morning, weekend chemist was on, had to explain all over again, first of all she was doubtful it had been sent, but when I explained doctor sent two and other chemist was supposed to have looked for it , she got the assistant to help her look through all prescriptions in shop. Within ten minutes she had found it in a drawer. She was much more helpful than regular chemist, and I have to say much nicer. None of that , if we haven't processed it we never got it attitude. Thank goodness the weekend chemist was on when I went back.