Boots the Chemists Ltd

Share pageFacebookTwitterLinkedInemail
  • bar
  •  
  • Pharmacy Information
  • Boots the Chemists Ltd is a pharmacy near Brunel Way and provides a list of services listed below if available. The pharmacy has 3 reviews with a rating of 1 stars out of 5.
  •  
  •  
  • bar
  •  
  • Pharmacy Services
    • bar
    •  
    •  
    • bar
    •  
    • Patient Ratings

      Excellent
       

      Good
       

      Ok
       

      Poor
       

      Terrible
      3

    •  Patient Reviews

      Boots the Chemists Ltd
      provider logoBy:Anonymous
      Rating:..Star Rating
      Feb 6 2023

      The pharmacy don't answer the phone. To get a prescription you have to queue,c the wait is often 30 minutes. To be told to come back in an hour.. to queue again and then wait again to carry the prescription.

      Boots the Chemists Ltd
      provider logoBy:Anonymous
      Rating:..Star Rating
      Feb 6 2023

      My surgery sent my prescription to these clowns on the 16th of jan went to collect it hadn’t been made up on the 22nd , went back on the 25th and 1 item was missing ent back , was told to come back later , went back hadn’t been sorted went back 3 days later was told to come back ??went back still not ready , I’ve given up now and pick my prescription up from my doctors, shocking service

      Boots the Chemists Ltd
      provider logoBy:Kerry
      Rating:..Star Rating
      Nov 27 2020

      I was made to feel like a criminal, absolutely disgusting customer services. I purchased some no7 products and a lovely member of staff at the no7 counter helped me. As it was such a great offer and decided to ring my sister and tell her about the offer. The lady witnessed this conversation. She then gave me 12 no7 products and made my way to the till. This is where things turned sour...the lady at the till said you can't purchase any more than 10 items, which I then replied no problem as my sister will come in to buy hers later... I then noticed the staff member next to her rolled her eyes at me! Later my sister and I came back to the store to purchase her 6 no7 products and they wasn't going to allow it as she thought that it was for me, which we told her and made it clear it was for my sister. If it wasn't for the lovely lady working on the no7 counter witnessing my conversation with my sister over the phone then I know they wouldn't allow her to purchase it as they did not believe us. This is absolutely unacceptable and we were made to feel like criminals. Will never shop in the store ever again.... Where is their customer service skills as I thought customers are always right and should be treated with respect. I never felt so humiliated in all my life!!!

    • bar
    •  Write a Review
      • main image
      •  
      • Note: Click on the heading to open

      • Popular Local Pharmacies
        bar
        Well Pharmacy
        Well Pharmacy 1.5 miles
        star rating(1)
        Well Pharmacy
        Well Pharmacy 1.7 miles
        star rating(2)
        Boots the Chemists Ltd
        Boots the Chemists Ltd 1.7 miles
        star rating(1)
        Jones Cecil Ltd
        Jones Cecil Ltd 5.4 miles
        star rating(1)
        Castle Pharmacy
        Castle Pharmacy 5.8 miles
        star rating(3)
        Village Pharmacy
        Village Pharmacy 7.5 miles
        star rating(3)
        M W Phillips Chemists
        M W Phillips Chemists 7.7 miles
        star rating(2)
        Davies Chemist Briton Ferry Ltd.
        Davies Chemist Briton Ferry Ltd. 4.4 miles
        star rating(10)
        Lloyds Pharmacy
        Lloyds Pharmacy 6.3 miles
        star rating(3)
        The Health Dispensary
        The Health Dispensary 5.1 miles
        star rating(5)
      •  
      • Pictures from the Public
      •  

      Boots the Chemists Ltd, Unit 5,Morfa Retail Park,Brunel Way,SA1 7DF

      Pharmacy opening times, prescriptions, beauty products, ratings and reviews.

      Read and write reviews for this pharmacy