The staff on the Lyde ward were fantastic, rooms were basic but provided all you need. Very clean and comfortable. If I had one concern it was length of time to respond to bell for assistance, but I know these girls work very hard and have a very challenging job so this was probably due to them being very busy. My consultant was amazing and would definitely recommend him and this hospital and all the staff for your needs.

Reply from BMI Healthcare
Wed, 29 Jan 2014 09:20:52 Z

Thank you very much for taking the time to post your feedback. We are pleased that you had a comfortable stay with us. We will share your feedback with all of the staff.

I was in overnight after an operation under GA, and really everything about my stay was very good! Staff were lovely, I received plenty of attention, the consultant was informative and explained everything. No problems at all and I would recommend the hospital to everyone.

Reply from BMI Healthcare
Mon, 30 Sep 2013 10:28:42 +0100

Thank you for taking the time to post your feedback. We will share your kind comments with the hospital team.

Reply from Weston Area Health NHS Trust
Mon, 16 Jan 2017 12:54:55 Z

Many thanks for your comments regarding our Outpatients department, and we're sorry to hear your experiences with us weren't entirely satisfactory. We will pass on your feedback to the staff involved and ask them to be extra vigilant when recording patient details.