Unfortunately my review is not good and I am actually changing private hospitals after a very poor level of customer care received. I had some symptoms which were causing me great concerns and anxiety that it could be something far more serious so I went to my local private hospital. After a good initial consultation with a Urology consultant where I was recommended to have further tests, which happened within reason able timeframes, I was then left with no contact for a number of weeks. I was left worrying and still suffering from my symptoms which were and still are impacting my daily life, prior to me having to chase the hospital / direct consultant via their secretary only to be told that they were trying to book another test which couldnt be schedule for at least 5/6 weeks stating that this was the reason for no contact. I have subsequently received absolutely no further communication from the Doctor or their secretary since raising my concerns as to why I am having to chase them and wait so long.....so that leaves me only one option to change private hospital and all the administrative work that comes with that as soon as I can as I have no belief, confidence or faith in their abilities given a level of customer care that I have simply never experienced or heard of before. For clarity, I was saw a Urology consultant so obviously wouldnt recommend them to anyone, but I cannot comment on any of the hospitals other services or employees as I have had no engagement / interactions so please only take my review as intended.