The whole family attend this dentist and the level of care of the professional staff has been out standing but the attitude of a member of the reception staff to an elderly relative who has recently become disabled was appalling I wasn't in the least bit interested in the receptionists medical condition and well done them if they can manage the stairs but an elderly lady with a seriously failing heart and a recently broken leg couldn't and although I accept she should have told them when she booked the appointment wouldn't it be more sensible to ask the patient if the access will be Ok especially as she has been expressing concern in the past We made another appointment without a problem but there was no need to be so unpleasant
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