I have been using Brook House Dental Practice for a few years and have always been looked after extremely well. My recent root canal work and crown meant I had to attend a number of lengthy appointments. The team were brilliant - no pain, minor discomfort and a great result, (we even managed to have a giggle too). They managed to save my tooth and fit a crown, which is a great match and felt very comfortable immediately. The alternative would have been an expensive implant, which I was not looking forward to. Many thanks to the staff. I would highly recommend this dental practice.
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The dentist I had been with for years refused to treat me in an emergency at new year then struck me off when I complained, I signed on the NHS waiting list with Brook House but the emergency recurred, they fitted me in at short notice & saw me TWICE, first to confirm a massive dental abscess & prescribe antibiotics then a week later to extract the infected tooth, it was a very difficult extraction but the dentist was reassuring & attended to 2 non-urgent problems while waiting for the anaesthetic to to act, the practice is VERY small but I feel they give a much more personal & sympathetic service that the big practice in Wellesboure who refused to accommodate my disabilities, I am now happy to wait to get to the front of the NHS list I resume regular checkups, the circumstances of having to change dentist were very traumatic but I think it is a change for the better.
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I have always been very nervous at the dentist. Brook house fitted me in really quickly to deal with my toothache even though I was a new patient. The dentist and nurse were so kind and gentle. They explained what my options were, the pros and cons and the different costs . I cannot recommend this practice enough. Being small means there is a lovely friendly atmosphere from the moment you walk through the door and I was made to feel very safe and reassured. Wonderful practice and a lovey team. Can't wait to go back (can't believe I am saying that!)
Original Comment Report...