Hatfield Road Surgery

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    star rating
    2.6
    19 Reviews
    Hatfield Road Surgery
     Ellis House,
     2 The Parade,
     Charrington Place,
     St Albans,
     Hertfordshire, AL1 3FY
    Phone :
    Web :..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • Hatfield Road Surgery is a GP Practice in St Albans and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 2.6 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hatfield Road Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49713 individuals have been screened out of a possible 1,167 eligible people.

    A total of 61.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 221 people to hit the required 80% screening target.
    713
    Cervical Screening Ages 50 to 64179 individuals have been screened out of a possible 265 eligible people.

    A total of 67.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 33 people to hit the required 80% screening target.
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    Overall number of GP appointments1,533 Number of appointments in Aug 2023 from a practice list size of 5,325 patients1,533
    Face to face appointments438 Face to Face appointments in Aug 2023 which is 28.6% of the total number of appointments.438
    Home Visits1 Home Visits in Aug 2023 which is 0.1% of the total number of appointments.1
    Telephone appointments657 Telephone appointments in Aug 2023 which is 42.9% of the total number of appointments.657
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments437 Video call appointments in Aug 2023 which is 28.5% of the total number of appointments.437


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  • Patient Ratings

    Excellent
    5

    Good
    1

    Ok
    3

    Poor
     

    Terrible
    10

  •  Patient Reviews

    Hatfield Road Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 28 2022

    I’ve taken fexofenadine every day for the past 8 years but when I’ve asked for a 3-6 month prescription I’m treated like I’m asking for Methadone. I’ve had 6 month prescriptions at previous GP surgeries with no problem. The receptionists treat you like you have nothing better to do than continuously ring, I don’t think they realise people have jobs and busy lives. iMed pharmacy has had to issue me emergency fexofenadine because the surgery failed twice to send the prescription across. I was told on the phone by a GP that I probably had diabetes. When I rung again for an update I was told that my blood test results negate that possibility. I’ve been in contact for a year for the exact same skin complaint. For some reason they won’t refer me to a dermatologist despite not knowing what is actually wrong. The nurse also loves sermonising. I went in for a flu jab and asthma review last year and it took 40 minutes because she spent the whole time giving me unsolicited life advice. When I went in for a cervical screening earlier this year, she spent 20 minutes, again, giving me unsolicited life advice, when the procedure and medical questions took less than 5 minutes.

    Hatfield Road Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 27 2022

    I am trying 3 days to get an appiintment. Not possible at all. Qhen i go there they ask to call to get the appointment.

    Hatfield Road Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 23 2022

    Doctors never try see patient physically always asking to for 999 if have any problem.

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    Hatfield Road Surgery, Ellis House, 2 The Parade, Charrington Place, St Albans, AL1 3FY

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