Parkbury House Surgery

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    star rating
    3.3
    39 Reviews
    Parkbury House Surgery
     St. Peters Street,
     St. Albans,
     Herts,
     St Albans,
     Hertfordshire, AL1 3HD
    Phone :
    Web :http://www.parkburyhouse.n..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Open
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  • Provider Information
  • Parkbury House Surgery is a GP Practice in St Albans and provides a list of services listed below if available. This GP practice has 39 reviews with a rating of 3.3 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Acupuncture
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Parkbury House Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 493,261 individuals have been screened out of a possible 4,474 eligible people.

    A total of 72.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 319 people to hit the required 80% screening target.
    3,261
    Cervical Screening Ages 50 to 641,438 individuals have been screened out of a possible 1,902 eligible people.

    A total of 75.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 84 people to hit the required 80% screening target.
    1,438
    Overall number of GP appointments7,676 Number of appointments in Aug 2023 from a practice list size of 22,966 patients7,676
    Face to face appointments3,394 Face to Face appointments in Aug 2023 which is 44.2% of the total number of appointments.3,394
    Home Visits39 Home Visits in Aug 2023 which is 0.5% of the total number of appointments.39
    Telephone appointments4,243 Telephone appointments in Aug 2023 which is 55.3% of the total number of appointments.4,243
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    15

    Good
     

    Ok
    9

    Poor
    10

    Terrible
    5

  •  Patient Reviews

    Parkbury House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 30 2019

    As a family all three three generations have used this surgery for nearly 30 years. The triage phone service is excellent allowing you talk to a doctor in 3/4 hours and then arranges an appointment on the same day if necessary. Given the volume and demand for services the staff and doctors have to be clinical in their approach but this does not mean that they do not empathise and care . We have. 4 elderly parents who have all received excellent support in their latter years and the Practice has worked well with the local charities who support the elderly . We and our kids, now adults continue to get excellent service . From what I see and hear this is one of the best run Practices in the area.
    Original Comment Report...

    Parkbury House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 9 2019

    The Parkbury House surgery provides an excellent service to patients. Everything works so well, from telephoning for an appointment, to arranging a repeat prescription. The reception staff go out of their way to be helpful. I usually have a telephone appointment with a GP rather than face to face, but all of the GPs I have spoken to have been great. If I go in to the surgery it is usually to see a nurse and the Parkbury House nurses are lovely, very caring and knowledgeable, which for me as a nervous patient is so reassuring. I really appreciate all they do and I feel very lucky to be with this practice.
    Original Comment Report...

    Reply from Parkbury House Surgery
    Tue, 23 Apr 2019 14:45:41 +0100

    We appreciate the time and effort you took to do this review. It means a lot to the GPs, nurses and our wonderful reception staff to hear that our patients appreciate them. Thank you!

    Parkbury House Surgery
    Review SourceBy:Diana D
    Rating:..Star Rating
    Sep 24 2020

    Today Sept 24th I phoned the Surgery at 8.30 a.m. Got through immediately and was phoned back by my Doctor before 9a.m....prescribed antibiotics which were delivered to my home from the pharmacy before 10.30 a.m. Truly wonderful service....I have been with Parkbury House for nearly 50 years now... No complaints Ever. Thank you. Diana R Deans

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    Parkbury House Surgery

    GP Practice in St Albans

    Compare GP practices near St Albans