The Ross Practice

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  • Provider Information
  • The Ross Practice is a GP Practice in Harlow and provides a list of services listed below if available. This GP practice has 8 reviews with a rating of 3.6 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Ross Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,346 individuals have been screened out of a possible 1,827 eligible people.

    A total of 73.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 116 people to hit the required 80% screening target.
    1,346
    Cervical Screening Ages 50 to 64673 individuals have been screened out of a possible 876 eligible people.

    A total of 76.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 28 people to hit the required 80% screening target.
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    Overall number of GP appointments4,597 Number of appointments in Aug 2023 from a practice list size of 10,401 patients4,597
    Face to face appointments3,496 Face to Face appointments in Aug 2023 which is 76% of the total number of appointments.3,496
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments759 Telephone appointments in Aug 2023 which is 16.5% of the total number of appointments.759
    Unknown appointments131 Unknown appointments in Aug 2023 which is 2.8% of the total number of appointments.131
    Video call appointments211 Video call appointments in Aug 2023 which is 4.6% of the total number of appointments.211


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  • Patient Ratings

    Excellent
    5

    Good
     

    Ok
    1

    Poor
    1

    Terrible
    2

  •  Patient Reviews

    The Ross Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 11 2018

    I have just become a patient at this practice following problems with another surgery. I have found the staff to be professional, polite and helpful. From my experience the staff also go out of their way to help patients, a refreshing change from the surgery I was registered with. When ever I have had cause to ring the surgery, the phone has always been answered with a minute, and the reception staff are always willing to assist with your query. Becoming a patient at this practice has put my confidence back in the GP service.
    Original Comment Report...

    Reply from The Ross Practice
    Tue, 02 Oct 2018 14:46:27 +0100

    Thank you for your kind comments which have been shared with the practice team.

    The Ross Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 11 2018

    I have just become a patient at this practice following problems with another surgery. I have found the staff to be professional, polite and helpful. From my experience the staff also go out of their way to help patients, a refreshing change from the surgery I was registered with. When ever I have had cause to ring the surgery, the phone has always been answered with a minute, and the reception staff are always willing to assist with your query. Becoming a patient at this practice has put my confidence back in the GP service.
    Original Comment Report...

    Reply from The Ross Practice
    Tue, 02 Oct 2018 14:46:27 +0100

    Thank you for your kind comments which have been shared with the practice team.

    The Ross Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 8 2018

    Was seen by hub doctor on Saturday. Was told would have a referral letter monday to allow me to use Bupa to help with my injury. Rang them and pasted from pillow to post. Every time telling me they would ring me back. Still waiting for my letter 3 days later. Shockingly poor service. They say see other doctor then say I have to wait another 2 weeks to see a doctor again. Even thou on my records it's says I need a referral letter. Shocking bad service
    Original Comment Report...

    Reply from The Ross Practice
    Tue, 02 Oct 2018 14:45:50 +0100

    Dear Patient. I am sorry that there was confusion over your referral letter following a consultation with a GP at the HUB and that you were passed from one person to another. There was a lack of communication between service providers in this instance. Thank you for bringing it to my attention as this has assisted me in monitoring similar situations and avoiding this sort of inconvenience repeating itself.

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    The Ross Practice, Keats House, Bush Fair, Harlow, CM18 6LY

    GP Practice in Harlow

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