Fronks Road Family Surgery |
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Fronks Road Family Surgery is a GP Practice in Harwich and provides a list of services listed below if available. This GP practice has 38 reviews with a rating of 3.1 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Fronks Road Family Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 437 individuals have been screened out of a possible 690 eligible people.A total of 63.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 115 people to hit the required 80% screening target. | 437 |
| Cervical Screening Ages 50 to 64 | 311 individuals have been screened out of a possible 469 eligible people.A total of 66.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 65 people to hit the required 80% screening target. | 311 |
| Overall number of GP appointments | 2,869 Number of appointments in Aug 2023 from a practice list size of 4,960 patients | 2,869 |
| Face to face appointments | 2,107 Face to Face appointments in Aug 2023 which is 73.4% of the total number of appointments. | 2,107 |
| Home Visits | 3 Home Visits in Aug 2023 which is 0.1% of the total number of appointments. | 3 |
| Telephone appointments | 759 Telephone appointments in Aug 2023 which is 26.5% of the total number of appointments. | 759 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Apr 12 2023 | ||
Hi, I’ve been trying to get a GP appointment at Fronks Rd Family Surgery in Dovercourt, Essex for 2 weeks now, they only book appointments from 8-9 am, they have all gone by the time I get through, always 30 + in queue when you ring dead 8 am, I’ve been told by the surgery that we should go to Clacton Hospital urgent care centre, this is not good enough, I’m a nurse and know my husband and myself need investigations into our problems, these can’t be arranged at Clacton , can you tell me who is liable if we do not get seen , and later found out to have a serious condition ? | ||||||
| By: | Anonymous |
| Apr 12 2023 | ||
I’ve been trying to get an appointment for 2 weeks now, all appointments have gone by the time I get through, after waiting for 2 weeks with 30+ people in the queue at 8am. It’s a lottery, whether you get an appointment or not, is this right, then being told to go to Clacton Urgent care centre ? They can’t organise investigations there , I’m a nurse , and know my husband and I both have problems that need investigating , whose liable if we are unable to be investigated and later find out we are very unwell ? | ||||||
| By: | Anonymous |
| Nov 14 2022 | ||
When after 45minutes of an engaged tone we get through you are told by the receptionist that there are no appointments left. Try again tomorrow. My husband had no alternative but to explain in detail what his health issues are for this receptionist to determine he still cannot speak to a doctor. This receptionist holds her ground and makes a medical decision that my husband should try again tomorrow and we will see! No wonder the ambulance service and a&e are overburdened. Where are sick people that need help to go? We have to much respect for the NHS to classify my husbands illness as an emergency but it soon could be ... this problem is just unfolding for us. We are in need of medical assistance and we are refused by a disinterested receptionist that had to be asked to take my husbands name. There is something seriously wrong with this surgery if the receptionist is the person who hears your medical issues and then determines if you are ill enough to speak to a doctor. Can anyone enlighten me please...are Fronks Road Receptionist medically trained to determine who has entitlement to see a medical professional??? We are in total shock...how sick do must we be before we will be allowed to speak to a qualified practitioner? | ||||||
