South Green Surgery |
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2.7 
7 Reviews South Green Surgery 14 - 18 Grange Road, Billericay, Essex, CM11 2RE Phone : Web :http://www.southgreensurge.. Email :. EPS : Available .... CQC : 
Status : Closed
South Green Surgery is a GP Practice in Billericay and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 2.7 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how South Green Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 352 individuals have been screened out of a possible 469 eligible people.A total of 75.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 24 people to hit the required 80% screening target. | 352 |
| Cervical Screening Ages 50 to 64 | 216 individuals have been screened out of a possible 296 eligible people.A total of 73% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 21 people to hit the required 80% screening target. | 216 |
| Overall number of GP appointments | 822 Number of appointments in Aug 2023 from a practice list size of 3,174 patients | 822 |
| Face to face appointments | 797 Face to Face appointments in Aug 2023 which is 97% of the total number of appointments. | 797 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 24 Telephone appointments in Aug 2023 which is 2.9% of the total number of appointments. | 24 |
| Unknown appointments | 1 Unknown appointments in Aug 2023 which is 0.1% of the total number of appointments. | 1 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Feb 18 2017 | ||
I have been with the surgery for a few years and I am very happy with the service and treatment I have received. All the staff are very friendly and helpful, i have always been able to get an appointment when needed. | ||||||
| By: | Anonymous |
| Sep 19 2016 | ||
Sadly the practice manager lets the doctors surgery down. The doctors themselves are ok, the surgery location is good and the other reception staff I have dealt with before have always been nice but sadly now your first point of call is the most rudest person I have ever had the misfortune of dealing with. I was told there was no appointments and I should of thought about ringing earlier (despite me trying many times but couldn't get through) then I was told I should not be wasting appointments and should of done it online, I was never informed of an online service which would of been handy to know about but still they would not explain the service to me, I have then took a letter in to request a prescription to have them raise their voice and when I ask what's the process of receiving the prescription to be told well we haven't got time to ring you if you don't like it go elsewhere. I only wanted to know the process of what I needed to do to get the medicine I need. So sad that this is the person you need help from but treats you like this and makes it so hard! It doesn't hurt to be polite and helpful especially when your in a position where people need medical care! | ||||||
| By: | Anonymous |
| May 15 2019 | ||
Very rude and unhelpful reception staff, one particular doctor would rather not be working there (overheard her talking ‘off duty’) and her patient care represents this, she’s not bothered and wants you in and out as quick as possible. The locums however are lovely and really seem caring and considerate. | ||||||
