The Surgery - Dr Vijay Patel and Dr Lata Patel |
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4.2 
41 Reviews The Surgery - Dr Vijay Patel and Dr Lata Patel 9 Glanville Drive, Hornchurch, Essex, RM11 3SZ Phone : Web :http://www.drvpatelsurgery.. Email :drvpatel.surgery@nhs.n. EPS : Available Status : Closed
The Surgery - Dr Vijay Patel and Dr Lata Patel is a GP Practice in Hornchurch and provides a list of services listed below if available. This GP practice has 40 reviews with a rating of 4.2 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Surgery - Dr Vijay Patel and Dr Lata Patel is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 428 individuals have been screened out of a possible 519 eligible people.A total of 82.5% of possible patients have been screened which is above the required mimimum standard. | 428 |
| Cervical Screening Ages 50 to 64 | 287 individuals have been screened out of a possible 314 eligible people.A total of 91.4% of possible patients have been screened which is above the required mimimum standard. | 287 |
| Overall number of GP appointments | 1,642 Number of appointments in Aug 2023 from a practice list size of 3,561 patients | 1,642 |
| Face to face appointments | 775 Face to Face appointments in Aug 2023 which is 47.2% of the total number of appointments. | 775 |
| Home Visits | 39 Home Visits in Aug 2023 which is 2.4% of the total number of appointments. | 39 |
| Telephone appointments | 630 Telephone appointments in Aug 2023 which is 38.4% of the total number of appointments. | 630 |
| Unknown appointments | 40 Unknown appointments in Aug 2023 which is 2.4% of the total number of appointments. | 40 |
| Video call appointments | 158 Video call appointments in Aug 2023 which is 9.6% of the total number of appointments. | 158 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Oct 24 2022 | ||
I found Lata Patel to be very rude during one of my phone consultations. Whilst I was still talking to her, she terminated the call. I also find one of the receptionists at practice unhelpful and rude. She does not listen and talks over you and always in a hurry to end the call. I understand they must be extremely busy and under a lot of pressure but people only call them when they need care and that is what the Surgery should provide. People don’t just enjoy ringing the surgery. I had to call 35 times to speak to someone to get an emergency appointment. | ||||||
| By: | Anonymous |
| Aug 9 2022 | ||
Dr Lata Patel is a very rude and arrogant person. She will not listen to the patient and just make her own judgement as to what she thinks is wrong with you. On google reviews you can see lots of negative reviews about her and I would question some of the positive reviews about her on this review site. | ||||||
| By: | Jason K |
| Nov 9 2021 | ||
Today 9th of November 2021 @ 8:48am I had an appointment for a season flu vaccine. Because I did not have a mask the Reception staff did not allow me for the appointment, booked 6-8 weeks ago. Not only that but their reactions was rude, tense and brutal. This kind of Surgery staff behaviour is not something a patient should experience or should have to put up with when visiting their GP for their health. This is a place where we expect care and understanding people who are able to communicate and explain processes and procedures. On my Appointment reminder text: (which I received a day before) has not mentioned - without a mask entry is not permitted. There is a sign on the Surgery Door to wear a mask, but as I mention to the reception, Quote: this is a very short notice and I cannot find a mask wright now - if I had this warning on the text the day before I easily could be prepared. I went back home hurt and thinking where to go! Change the Surgery!!! | ||||||
