Dr A Patel Surgery

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  • Provider Information
  • Dr A Patel Surgery is a GP Practice in Romford and provides a list of services listed below if available. This GP practice has 21 reviews with a rating of 2.5 out of 5.

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  • Provider Services
  • Child Immunisations
  • Diabetes Clinic providing insulin initiation
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Dr A Patel Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49390 individuals have been screened out of a possible 772 eligible people.

    A total of 50.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 228 people to hit the required 80% screening target.
    390
    Cervical Screening Ages 50 to 64232 individuals have been screened out of a possible 321 eligible people.

    A total of 72.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 25 people to hit the required 80% screening target.
    232
    Overall number of GP appointments1,388 Number of appointments in Aug 2023 from a practice list size of 4,183 patients1,388
    Face to face appointments854 Face to Face appointments in Aug 2023 which is 61.5% of the total number of appointments.854
    Home Visits2 Home Visits in Aug 2023 which is 0.1% of the total number of appointments.2
    Telephone appointments532 Telephone appointments in Aug 2023 which is 38.3% of the total number of appointments.532
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    5

    Good
     

    Ok
    6

    Poor
    5

    Terrible
    8

  •  Patient Reviews

    Dr A Patel Surgery
    Review SourceBy:Dr A
    Rating:..Star Rating
    Aug 12 2018

    The Doctor and team at this surgery are very good and when I see them I feel confident then I come out that the doctor has listened to me, arranged and explained next course of action and does not rush the appointment for next patient. The reception team are very helpful, caring and considerate at all times. There were problems with getting an appointment within 2 weeks but this has greatly improved recently. We have been with this doctor for many years and will not change.
    Original Comment Report...

    Reply from Dr A Patel Surgery
    Mon, 20 Aug 2018 12:25:53 +0100

    Dear Lynn B, Thank you for taking the time to leave positive feedback. We are delighted to provide you with a quality service and pleased to hear you are happy with the level of care you receive. We strive to ensure all patients leave their consultation with knowledge of the problems they are experiencing, the options available to them and the best course of action to resolve their condition. Our reception team are always happy to assist with any queries and the reception desk is now open all day with the exception of Thursday when we close at 12:30. We no longer close the reception desk at lunchtime so appointments can be made, queries answered and prescriptions collected throughout the working day. We did have some difficulties in the past providing enough appointment slots and have been working hard to resolve this problem. We are delighted that our amendments are showing positive results and we will continue to work on improving appointment availability. We hope you will continue to see improvements in our service in the future and welcome suggestions on changes we can make to improve the experience for all patients.

    Dr A Patel Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 9 2018

    The doctor is a great doctor, he is one of those doctors that does not rush you through your appointment, if you are unsure of the treatment he prescribes, he will explain in detail putting you at ease. My wife and i have been his patients for quite some years now, helping her through very stressful times. Just recently my wife has had trouble walking because of pain in her groin area, not only did he get her an appointment to have an x-ray, he made her an appointment for a ct scan and an ultrasound scan to see what the cause was, even then, after finding what was causing the pain, he then made another appointment for to have Physiotherapy. The treatment we receive from the doctor is second to none, the treatment i have just wrote about is not the only one that the doctrr has helped my wife through, there are more serious ones,ones i am not prepared to go into at this time. When you read these reviews, it's always something bad that has happened, hardly ever do you see a good review, something nice, that people have to say, well, that's what i am doing now, writing something nice about our doctor and his surgery, not forgetting the girls at the reception and the nurses, they could all do with a bit of praise. As i said at the beginning of this review, we have been with this doctor for quite a few years, when we moved house 11 years ago, we said we would have to change doctors, (which we did'nt really want to do), because of having to call the doctor out, but, we were told , we were just inside the area and that he did'nt want to lose us, in my eyes, that is a doctor you can trust!
    Original Comment Report...

    Reply from Dr A Patel Surgery
    Mon, 20 Aug 2018 12:22:22 +0100

    Dear Mr Diston, Thank you for taking the time to leave positive feedback. We are pleased you are happy with the service we provide to you and your wife. The practice team aim to always provide a quality service to our patients at all times and it is lovely to receive positive recognition which raises moral in the practice. Your comments have been passed on to the surgery staff and were very much appreciated by all. We are delighted your preference was to stay on our patient list following your move and are pleased to continue to provide you and your wife with ongoing health care.

    Dr A Patel Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 19 2018

    very hard to find book an appointment even for my children..it was best in a previous doctor's period.. we really miss him ..now more than 3500 patients. Now we must be patience
    Original Comment Report...

    Reply from Dr A Patel Surgery
    Fri, 03 Aug 2018 08:20:55 +0100

    Thank you for taking the time to leave feedback. We note your concern and thank you for bringing it to our attention. We acknowledge that previously we did not have enough available appointment time and have increased the number of appointments we offer for both the GP and nurse. In addition, if you would like to speak to a GP without coming into surgery we have bookable telephone appointments for your convenience. Emergency appointment slots are also available every day. We offer online services and you may find it helpful to register for online booking which will enable you to book an appointment over the internet at your convenience. Our reception staff are now available Monday to Friday from 08:30 until 18:00 except on Thursday when the surgery closes at 12:30. We are in the process of installing a new telephone system which we hope will improve patient experience when contacting the surgery. If you would like to speak to the Practice Manager about any concerns you have please contact the surgery and we will be happy to arrange a meeting. We welcome your comments as it has given us the opportunity to address your concerns and also helps us to improve our service for all patients.

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    Dr A Patel Surgery

    GP Practice in Romford

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