Woolstone Medical Centre |
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3.9 
15 Reviews Woolstone Medical Centre Woolstone Road, Forest Hill, SE23 2SG Phone : Web :http://www.woolstonemedica.. Email :. EPS : Available .... CQC : 
Status : Open
Woolstone Medical Centre is a GP Practice in London and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.9 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Woolstone Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,275 individuals have been screened out of a possible 1,743 eligible people.A total of 73.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 120 people to hit the required 80% screening target. | 1,275 |
| Cervical Screening Ages 50 to 64 | 593 individuals have been screened out of a possible 791 eligible people.A total of 75% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 40 people to hit the required 80% screening target. | 593 |
| Overall number of GP appointments | 2,885 Number of appointments in Aug 2023 from a practice list size of 8,480 patients | 2,885 |
| Face to face appointments | 1,811 Face to Face appointments in Aug 2023 which is 62.8% of the total number of appointments. | 1,811 |
| Home Visits | 24 Home Visits in Aug 2023 which is 0.8% of the total number of appointments. | 24 |
| Telephone appointments | 708 Telephone appointments in Aug 2023 which is 24.5% of the total number of appointments. | 708 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 342 Video call appointments in Aug 2023 which is 11.9% of the total number of appointments. | 342 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jan 14 2019 | ||
I love this surgery, for an inner London surgery it feels like a family practice& service is great.?today i went in for an energency appointment& was seen by the doctor. She was great, efficient bright& cheerful. Everything a doctor should be. Thankyou for your services. | ||||||
| By: | Anonymous |
| Nov 7 2018 | ||
I have recently registered, and the first impressions are of a good team of receptionists in a well organised place. They seem to be doing a very stressful job.
Thank you | ||||||
| By: | Anonymous |
| Sep 17 2019 | ||
While generally fine, the service delivered by the reception staff is sometimes less than the expected standard. There is one member of staff who would perhaps benefit from training to improve her manner when interacting with the public. She comes across as quite brusque and somewhat rude, with quite a dismissive attitude. This is my impression formed from a few interactions, and I am open to evidence to the contrary. However, this has been my experience and I really feel that this is below the standard for any person in a public-facing role. It creates quite a poor impression and needs to be fed back to the staff-member for her sake and the reputation of the practice.
Totally appreciate the challenges that Reception staff face and the important and effective role they play. My aim is to provide constructive feedback and hope it is received in this light.
Regards
P | ||||||
