Vale Medical Centre

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  • Provider Information
  • Vale Medical Centre is a GP Practice in London and provides a list of services listed below if available. This GP practice has 45 reviews with a rating of 3.3 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • COPD clinic with spirometry
  • Diabetes Clinic providing insulin initiation
  • Dietician - provided in house and available on NHS
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Travel health without yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Vale Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 492,885 individuals have been screened out of a possible 3,995 eligible people.

    A total of 72.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 311 people to hit the required 80% screening target.
    2,885
    Cervical Screening Ages 50 to 64811 individuals have been screened out of a possible 1,103 eligible people.

    A total of 73.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 72 people to hit the required 80% screening target.
    811
    Overall number of GP appointments4,515 Number of appointments in Aug 2023 from a practice list size of 15,310 patients4,515
    Face to face appointments2,717 Face to Face appointments in Aug 2023 which is 60.2% of the total number of appointments.2,717
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments1,798 Telephone appointments in Aug 2023 which is 39.8% of the total number of appointments.1,798
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    21

    Good
    5

    Ok
    3

    Poor
     

    Terrible
    17

  •  Patient Reviews

    Vale Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Nov 22 2022

    Can not get an appointment at all, been trying for weeks! On hold from 8 am (no 10 in queue) got through at 8.25 to be told no appointments of any kind available as half day! Nothing for a nurse either, am running out of medication for my mental health, was told to ring 111 to get a few in meantime or go to beckenham beacon. I work and can not spend the day there, am seriously at my wits end.

    Vale Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 6 2019

    I get really nervous for doctors and nurses appointments and had got myself very anxious ahead of my appointment. The nurse I had was so kind and lovely to me and chatted to distract me. Thank you so much for putting me at ease.
    Original Comment Report...

    Vale Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 17 2019

    I've been with the surgery for almost a year but I have never been able to get an appointment. The vast majority of appointments can only be booked on the day but every single time I've attempted to call first thing in the morning the appointments have all gone by the time they answer my call. You can't book appointments in advance (there are a few released through the online system but usually it says no appointments available). This system meant I missed two of my routine antenatal appointments - which the hospital paid the surgery to carry out - which is simply unacceptable. I am now battling to be seen on time for my post-natal check up and from the information provided by reception staff it sounds like child immunisations are carried out to a slower schedule than advised by the NHS. It's a real shame as the staff are lovely, but the appointment system has effectively left me without GP care and I'll be looking to switch. One simple suggestion to help manage demand for appointments would be to offer phone consultations - many other surgeries do this so I'm not sure why it's not available here.
    Original Comment Report...

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    Vale Medical Centre, 195-197 Perry Vale, London, SE23 2JF

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