Bartlett Group Practice - Ash Vale |
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3.4 
60 Reviews Bartlett Group Practice - Ash Vale Wharf Road, Ash Vale, Surrey, GU12 5BA Phone : Web :http://www.bartlettgrouppr.. Email :. EPS : Available Status :
Bartlett Group Practice - Ash Vale is a GP Practice in Ash Vale and provides a list of services listed below if available. This GP practice has 58 reviews with a rating of 3.4 out of 5. |
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Patient Reviews
 | By: | Anonymous |
| May 9 2023 | ||
I never ring the surgery for an appointment unless really necessary, but a few months ago I noticed a lump on the left of my neck, I got seen straight away but then had to wait for scan appointment with the hospital, once scan was completed a few months went by so I thought nothing to worry about. I then received a call from GP to say I had a tumor on my saliva gland, which really worried me but I was assured I would be ok. After a while I found I had a dry mouth, lack of saliva. I rang to advise GP of this they said they would send urgent referral. I finally got an ENT appointment for 4th July, so waiting..... But in the meantime my swallowing is getting worse, coughing everytime I eat or drink anything. Concerned I rang GP today to be told they have no capacity today ring back tomorrow or ring 111. Cancer is my worry as I have seen my dad recently suffer and pass!! They say when you find a lump report to your GP..... so you can wait for months!!! I was hoping for this referral to be expidited... | ||||||
| By: | Anonymous |
| Feb 14 2022 | ||
I have never been so frustrated or demoralised than I have when calling for an appointment or treatment at Bartlett Group. I go months with illnesses and issues until I simply can't manage any more all in an attempt to avoid having to call them. I always feel that the receptionists first response is that I am not important enough or sick enough. I get promised treatments by the doctors for issues I have suffered with post partum for 9 months and I am now at 11 months and I have no solution. I don't think this is even close to just 'good enough' and even though there are pressures on the NHS, the receptionists and admin staff really need to be taught a bedside manner that doesn't isolate people especially as they are usually dealing with vulnerable individuals who have no choice but to speak to them before they get to a doctor. | ||||||
 | By: | Anonymous |
| Aug 13 2019 | ||
Over the last few months the nurses, care support staff and student nurse, have given exemplary care to my husband who has arterial vascular disease. The professionalism, care and kindness shown made all the difference to his outcomes. . He was treated as an individual and I was included in all aspects of his care. Through her experience and knowledge the nurse who lead this care was instrumental in expediting a GP review which in turn resulted in hospital referral and vascular surgery. Consequently, the improved quality of life he has been given is priceless. The weekly dressings were carried out by each staff member including the student (under nursing guidance) with gentleness and sensitivity underpinned by research based knowledge. This competent yet friendly team of nurses and carers should be rightly praised for their dedication to all patients who attend their treatment room. Thankyou | ||||||
