MERSHAM MEDICAL CENTRE |
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3.9 
7 Reviews MERSHAM MEDICAL CENTRE 30 Norbury Road, Thornton Heath, Surrey, CR7 8JN Phone : Web :http://www.mershammedicalc.. Email :. EPS : Available .... CQC : 
Status : Closed
MERSHAM MEDICAL CENTRE is a GP Practice in Thornton Heath and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 3.9 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how MERSHAM MEDICAL CENTRE is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 694 individuals have been screened out of a possible 966 eligible people.A total of 71.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 79 people to hit the required 80% screening target. | 694 |
| Cervical Screening Ages 50 to 64 | 322 individuals have been screened out of a possible 415 eligible people.A total of 77.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 10 people to hit the required 80% screening target. | 322 |
| Overall number of GP appointments | 2,002 Number of appointments in Aug 2023 from a practice list size of 4,766 patients | 2,002 |
| Face to face appointments | 999 Face to Face appointments in Aug 2023 which is 49.9% of the total number of appointments. | 999 |
| Home Visits | 13 Home Visits in Aug 2023 which is 0.6% of the total number of appointments. | 13 |
| Telephone appointments | 305 Telephone appointments in Aug 2023 which is 15.2% of the total number of appointments. | 305 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 685 Video call appointments in Aug 2023 which is 34.2% of the total number of appointments. | 685 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jan 16 2019 | ||
I have been registered at this GP for over a decade. Every time I call and one receptionist answers the phone, I am guaranteed to receive unhelpful advice. For example, I booked TWO appointments, one for vaccinations and one for an injection only to call up today and find out the nurse cannot do either. This was a mistake on the GPs end as they booked me someone who could not do what I needed. HOWEVER, instead of the receptionist to apologise, she asked if I said what my appointment was needed for. Which is a very silly question, because OF COURSE I DID. When you call up to book stuff, do they not ask you the reason you need the appointment.
Basically, overall, I would be happy with the service if I did not receive extremely poor customer service from this receptionist, each and every time I called and she answers. | ||||||
| By: | Anonymous |
| Nov 6 2018 | ||
I was VERY pleased to be dealt with by my new GP here; having had previous visits to my doctor either result in misdiagnosis or being told my issue was non-existent. The first thing that impressed me with my GP is that they listened PROPERLY to what I was explaining -considering the number of years I had been experiencing issues - albeit on and off. They then took correct action to investigate further by referring me for scans, which subsequently required the involvement of a consultant. The second thing that impressed me with my GP is that they totally kept me in the loop regarding appointments/dealing with the consultant etc
As a result, my condition was FINALLY correctly diagnosed and the ensuing required surgery was successfully completed. All thanks to my GP taking the time to LISTEN and not begin to formulate action plans without first gaining the full details and facts. Eternally grateful and thankful Doctor ! | ||||||
| By: | Anonymous |
| Feb 21 2019 | ||
Always was easy to access and quick service. | ||||||
