The Old Court House Surgery |
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3.4 
27 Reviews The Old Court House Surgery Throwley Way, Sutton, Surrey, SM1 4AF Phone : Web :https://www.ochsurgery.co... Email :. EPS : Available .... CQC : 
Status :
The Old Court House Surgery is a GP Practice in Sutton and provides a list of services listed below if available. This GP practice has 27 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Old Court House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,653 individuals have been screened out of a possible 2,357 eligible people.A total of 70.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 233 people to hit the required 80% screening target. | 1,653 |
| Cervical Screening Ages 50 to 64 | 854 individuals have been screened out of a possible 1,151 eligible people.A total of 74.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 67 people to hit the required 80% screening target. | 854 |
| Overall number of GP appointments | 5,407 Number of appointments in Aug 2023 from a practice list size of 12,830 patients | 5,407 |
| Face to face appointments | 3,889 Face to Face appointments in Aug 2023 which is 71.9% of the total number of appointments. | 3,889 |
| Home Visits | 54 Home Visits in Aug 2023 which is 1% of the total number of appointments. | 54 |
| Telephone appointments | 1,464 Telephone appointments in Aug 2023 which is 27.1% of the total number of appointments. | 1,464 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Dec 8 2022 | ||
Given I spoke to a GP two days ago who asked to see me the following day face to face but I ended up in a+e. I called today asking for a phone call appointment regarding the same issue and one for my young child. The gp called but I'm on crutches and just missed the call after not getting to the phone in time. I called straight back and explained and reception said they would message him and ask him to call back. The gp never bothered to call back and has now left. I think its disgusting he didn't bother to call back especially as the other gp actually wanted to see me and he would have seen this. He would have made the other calls he had to do and then could have tried again. I'm now left in agony with no pain relief and another night of no sleep. Such a shame as most of my previous experience has been positive and I have recommended the surgery but this has really annoyed me. | ||||||
| By: | Anonymous |
| Mar 23 2022 | ||
Dr Stephen J Grice wow how refreshing it was to see a GP who obviously still has passion for the job he does. Excellent communicator, nothing seemed like too much trouble for him to discuss or advise. Thank you Dr Grice I truly believe you are a rare find these days. My son (9) said how amazing and friendly you were and have left a lasting impression. Thank you. There is one reptionist who is always very polite and helpful, it is a shame the rest of the team let the surgery down in terms of manners, friendliness and communication. | ||||||
| By: | dan c |
| Jul 17 2021 | ||
This surgery puts patients lives at risk due to not following up with patients or dealing with complaints in a reasonable time. I have experienced one thing after another which has led to me just giving up on care.. I so wish my gp who I had been with for years and knew how to treat patients did not retire.. this service has lost it’s way | ||||||
