Benhill & Belmont Practice |
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Benhill & Belmont Practice is a GP Practice in Sutton and provides a list of services listed below if available. This GP practice has 18 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Benhill & Belmont Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,577 individuals have been screened out of a possible 2,398 eligible people.A total of 65.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 342 people to hit the required 80% screening target. | 1,577 |
| Cervical Screening Ages 50 to 64 | 724 individuals have been screened out of a possible 1,013 eligible people.A total of 71.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 87 people to hit the required 80% screening target. | 724 |
| Overall number of GP appointments | 4,759 Number of appointments in Aug 2023 from a practice list size of 12,469 patients | 4,759 |
| Face to face appointments | 2,456 Face to Face appointments in Aug 2023 which is 51.6% of the total number of appointments. | 2,456 |
| Home Visits | 67 Home Visits in Aug 2023 which is 1.4% of the total number of appointments. | 67 |
| Telephone appointments | 2,126 Telephone appointments in Aug 2023 which is 44.7% of the total number of appointments. | 2,126 |
| Unknown appointments | 1 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 1 |
| Video call appointments | 109 Video call appointments in Aug 2023 which is 2.3% of the total number of appointments. | 109 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jun 3 2019 | ||
I have called this GP to register my newborn and was told i have to wait for someone to call me. However, no one called but rather I received a letter 2 weeks later telling me I have to visit the practice to register my baby and book 8 week appointment. How frustrating that i had to wait 2 weeks for something that could have been done right away. The information given by the staff is incorrect most of the times. I then went to the GP to register my baby which took 5 seconds and when i asked if I can book this 8 week app I was told I have to call and cannot make this appointment at the surgery. All I was given was the number and a name of the person I have to call. So i called only to be greeted by the voicemail telling me this person does not work on Wednesdays ( the day I called was Monday !). Unbelievable how difficult it is to do something so simple at this surgery. No one is able to give you the right information straight away and everything takes ages. | ||||||
| By: | Anonymous |
| May 9 2019 | ||
I'm suffering with agoraphobia so on Thurs 2nd may in the morning my partner put in my request for a repeat prescription,Wed 8th may my partner went to superdrug to collect my medication to be told that it had not gone threw so my partner went into the surgery (am) to be told that a doctor needs to sign it and it will go threw to superdrug lunchtime,my partner made a point of telling the staff that I run out of my medication that night,in the afternoon my partner phoned superdrug to see if it had gone threw and he was told no so my partner went back to the surgery and was told it would go threw to superdrug by 5:30-6pm. Thurs morning my partner phoned up superdrug to see if it had gone threw and was told no,so yet again my partner went into the surgery and was told it had gone threw so he phoned superdrug while in the surgery the receptionist spoke with pharmacy and found out that it had still not gone threw,my partner was told it will be send threw to superdrug around 10:55am my partner left his phone number with the receptionist and asked if the surgery can phone him once it's gone threw,no phone by 1pm so my partner phoned superdrug to see if it had gone threw and yet again was told no the pharmacy said to phone back later,so my partner phone superdrug at 5:30pm and was told the pharmacist had to walk down to the surgery to pick up my prescription which is totally out of order as it should have been done electronically as that is what my partner has been told for 2 days. Basically one big mess up that should not have happened,I put my repeat prescription in 6 to 7 days before I run out how do I know this wont happen again. | ||||||
| By: | Anonymous |
| Jul 22 2019 | ||
The surgery's new website is very well done. It is clear, easy to navigate, and provides lots of information on how to access services without having to call in. It also has a professional appearance which predisposes a patient well when approaching the practice. In a way, this professional appearance reflects the practice better than the old website, and the soothing visuals also reflect this well as I have always found the clinical staff caring and calm. | ||||||
