The Village Surgery |
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3.1 
24 Reviews The Village Surgery Gillett Road, Talbot Village, Poole, Dorset, BH12 5BF Phone : Web :http://www.villagesurgery... Email :village.reception@dors. EPS : Available .... CQC : 
Status : Closed
The Village Surgery is a GP Practice in Poole and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3.1 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Village Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 655 individuals have been screened out of a possible 1,134 eligible people.A total of 57.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 253 people to hit the required 80% screening target. | 655 |
| Cervical Screening Ages 50 to 64 | 446 individuals have been screened out of a possible 616 eligible people.A total of 72.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 47 people to hit the required 80% screening target. | 446 |
| Overall number of GP appointments | 3,209 Number of appointments in Aug 2023 from a practice list size of 8,822 patients | 3,209 |
| Face to face appointments | 1,973 Face to Face appointments in Aug 2023 which is 61.5% of the total number of appointments. | 1,973 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1,196 Telephone appointments in Aug 2023 which is 37.3% of the total number of appointments. | 1,196 |
| Unknown appointments | 40 Unknown appointments in Aug 2023 which is 1.2% of the total number of appointments. | 40 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Angela D |
| Jul 16 2022 | ||
I was born into this practice 78 years ago and I have never felt anything but well looked after. The surgery has taken me through childbirth, raising my children, care of my mum and the debilitating illness of my husband. No2 in my later years I unfortunately have to call on them more often than I wish but I feel like part of the village ‘family’ and I am eternally grateful to them all for the excellent job that they do. | ||||||
| By: | Anonymous |
| Jan 8 2021 | ||
Doctor is let down by rude and uncaring receptionists . I’m fully aware there is a situation with Covid 19 . However even after explaining I am severely deaf she still insisted in bawling down the intercom. When I was finally let in, she then started to say something but walked off as she did so . Showing total disregard for tge fact I had already stated I was deaf . It’s this rude attitude as well as often being asked why we need an appointment with a doctor ( phone only ) that lets down what could be an excellent surgery. Bad management and poor training of receptionists that cannot think outside the box . It wouldn’t have hurt for the receptionist to have come and assisted me by talking to me from behind the glass entrance door . I lip read perfectly well . But clearly none have a clue as to how to deal with people with a deafness disability . | ||||||
| By: | Anne T |
| Jul 22 2023 | ||
I had an appointment on 14 July with phlebotomist nurse who was very professional. I also spoke to the receptionist re. my urine sample. All my interactions particularly with the receptionists whether on the phone or face to face have always been good. | ||||||
