Lifeboat Quay Medical Centre |
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4.2 
13 Reviews Lifeboat Quay Medical Centre Lifeboat Quay Medical Centre, Poole, Dorset, BH15 1AE Phone : Web :http://www.lifeboatquaymed.. Email :. EPS : Available Status : Closed
Lifeboat Quay Medical Centre is a GP Practice in Poole and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 4.2 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Lifeboat Quay Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 689 individuals have been screened out of a possible 1,089 eligible people.A total of 63.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 183 people to hit the required 80% screening target. | 689 |
| Cervical Screening Ages 50 to 64 | 437 individuals have been screened out of a possible 577 eligible people.A total of 75.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 25 people to hit the required 80% screening target. | 437 |
| Overall number of GP appointments | 2,658 Number of appointments in Aug 2023 from a practice list size of 6,626 patients | 2,658 |
| Face to face appointments | 2,150 Face to Face appointments in Aug 2023 which is 80.9% of the total number of appointments. | 2,150 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 388 Telephone appointments in Aug 2023 which is 14.6% of the total number of appointments. | 388 |
| Unknown appointments | 120 Unknown appointments in Aug 2023 which is 4.5% of the total number of appointments. | 120 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Baylie H |
| Feb 1 2023 | ||
Rude and unprofessional. I received terrible patient communication and service. Talked over me was very rude felt abuse too. Was accused of trying to fiddle the system when all IRude and unprofessional. I received terrible patient communication and service. Talked over me was very rude felt abused. Was accused of trying to fiddle the system when all I was actually doing was trying to save them time by not coming in by requesting a prescription over the phone. she then refused to give me her name. The worst surgery I have ever been onto. And this is the second time I’ve had an issue with them. | ||||||
| By: | Anonymous |
| Feb 16 2022 | ||
My husband and I have been with this practice for more than 30 years and both have had some serious health issues to deal with which are ongoing. The level of care and service has always been the very best. In recent months with all of the issues around covid things have been more difficult for everyone but we have still received the care and services we required. THE RECEPTION STAFF IN PARTICULARLY have, in my opinion, been outstanding in their efforts to assist us. | ||||||
| By: | Anonymous |
| Feb 9 2022 | ||
The Lifeboat Quay practice protocols for reception staff mean that you cant get through block of them even for urgent problems. They are rigid and not open to exception forcing me to go to AE inappropriately. They are not coping with insufficient GPs and poorly trained receptionists. The service is becoming dangerous with delayed appointments, blood tests and results. Cant make verbal complaints to practice manager. Arrogant service. | ||||||
